What happened to Hotmail?

By Kip Kniskern | In Featured, News | Posted September 29, 2008 19 comments

Last week, after receiving a “tip” from Microsoft’s PR firm Waggener Edstrom, we posted on the coming rollout of a new version of Hotmail.  Our readers were quick to try and catch the new version in the wild, checking out different Bay numbers like the junior sneaky geniuses we know you are.


Then on Friday, that bastion of breaking news Windows Live Wire, and the Your Mail Come and Get It blog announced the update.  And yet we sit here still on Monday morning without an update, at least on any of our accounts.  Our friends at LiveSino.net appeared to have seen it, but that turned out to be a screenshot given to them, and not the new update caught in the wild.

In another post on the Live Wire, this one on Microsoft Choice Guard (a little program that forces setting search and home page providers on browsers that are set to block those changes, with your permission), a number of commenters seem to have the new Hotmail, although they don’t seem too happy about it:

“I want my old e-mail back, This sucks.”

“Bring back my old e-mail form!!!!   Can’t read a thing or forward”

“Cannot read any new mail ! 155 in inbox and growing , bring back my old hotmail account”

“New hotmail does not work. Cannot get into my junk, deleted, sent or draft mail (only into new mail inbox). I am distressed.”

“how do you froward an email when you haven’t got your contacts on the same page?”

“Horrendous. I cannot get my email.”

So we know that a new Hotmail is coming, at almost any time. As of this writing it doesn’t seem to have rolled out very far, and maybe that’s not such a bad thing, until the bugs get worked out.  We’ll be waiting right along with all of you (and yes we’re aware that with our luck Hotmail will get updated the moment we post this).

Posted September 29th, 2008 at 9:03 pm
Category: Featured, News
Tags: Hotmail
  • http://www.liveside.net/members/natenovs/default.aspx natenovs

    wow – ive got the new hotmail , and i havent had a problem with any browser. ive uses ff3 (vista and osx) ie7 ie8 and safari. im not sure what is causing these people’s problems

  • jntowers

    @natenovs – where do you live (generally) and do you have any screenshots available?

  • http://www.liveside.net/members/DN2004/default.aspx DN2004

    I also wonder what happened, I have several accounts and also various people in the household have accounts and no one has been migrated over. Weird.

  • http://www.liveside.net/members/Mephiles/default.aspx Mephiles

    My Granddad has it. I, however, do not. I think newer users are getting it first.

  • http://www.liveside.net/members/arknu/default.aspx arknu

    I have the new Hotmail on my American account (used for testing US-only stuff). Screenshots are here: http://cid-a9f00aad9792204c.skydrive.live.com/self.aspx/Offentlig/Hotmail%20wave%203
    My other accounts don’t have it though…


  • http://www.liveside.net/members/jntowers/default.aspx jntowers

    a few details I haven’t seen elsewhere yet:


  • http://www.liveside.net/members/Edgar-J_2E00_/default.aspx Edgar J.

    nothing on my Puerto Rico account and my US account for betatesting, nothing on bay143 and blu121

  • http://www.liveside.net/members/ChaosAngelic/default.aspx ChaosAngelic

    Nothing on blu122 or blu138.

  • http://www.liveside.net/members/BV2312/default.aspx BV2312

    Same here, nothing on 117,131 and 107 (i think

  • http://www.liveside.net/members/ChaosAngelic/default.aspx ChaosAngelic

    Nothing on blu126. Odd… every single account I’ve made is blu, not bay. I wonder if it’s location-based…?

  • http://www.liveside.net/members/BV2312/default.aspx BV2312

    I think blu and Cl accounts are base location such as co.uk co.nl etc

  • http://www.liveside.net/members/BV2312/default.aspx BV2312

    Also i’m thinking that these people are complaining about the screen layout not being is about ad blocking or caching issue… but who knows

    Time will tell

  • http://www.liveside.net/members/Chris/default.aspx Chris

    Blu,Col etc are the various datacenter locations (BlueRidge, Colorado etc)

  • http://www.liveside.net/members/BV2312/default.aspx BV2312

    @Chris U know WAY too much! ;)

  • http://www.liveside.net/members/Jeremy-Bost/default.aspx Jeremy Bost

    How did you know Chris?

    Another question: Where is BlueRidge? The Blue Ridge Mts are near were I live.

  • http://www.liveside.net/members/ChaosAngelic/default.aspx ChaosAngelic

    @Chris – Alright, that makes sense… now does anyone know what determines what datacenter your account will be in?

    If only we knew which servers were being updated first… unfortunately, nobody with a wave 3 update has posted what bay their account is in.

    I assume there’s no way to specify where you want your account when you sign up, correct? I know you used to be able to switch bays, and they fixed that, but…

  • http://www.liveside.net/members/Chris/default.aspx Chris

    I knew about blu, but had to ask about Col (see the screenshots here: http://www.liveside.net/main/archive/2008/09/29/hotmail-spotted-in-the-wild.aspx#comments)

    AFAIK, there is no way of changing what datacenter or bay# your account is on, unless you ask someone on the team to manually move it for you.

  • http://www.liveside.net/members/Jeremy-Bost/default.aspx Jeremy Bost

    So, is anyone here on the Hotmail team? XD

  • http://www.liveside.net/members/jobs.steve/default.aspx jobs.steve

    Hai I am new to this site. Also i’m thinking that these people are complaining about the screen layout. I also wonder what happened, I have several accounts and also various people in the household have accounts and no one has been migrated over.