Email to livewish@? Oops, use feedback.live.com (Update)

We reported this week on a product planner’s attempt to get feedback, asking for ideas sent to an email address he established.  Well now he’s updated the post, after apparently being deluged with mail:

My original post below has been updated in a few places (denoted via the red font).  I never anticipated my simple blog post would get picked up so far and wide (I feel like Scoble <grin>).  THANK YOU to those of you who have already sent in your suggestions.

I chose this email address because its easy to remember and it allows several of us (starting with me) to read the email and then forward the email onto the appropriate planner in Windows Live.   However, the email address’s backend process (me!) simply won’t scale to meet the number of suggestions its receiving.

So keep the feedback coming, but just send it to feedback.live.com, mmkay?

Comments

  • http://www.liveside.net/members/Mephiles/default.aspx Mephiles

    Has anyone realised that this means that feedback.live.com is BAD! If it was good, there would be no need to create this new feedback email.

  • http://gregsedwards.spaces.live.com gregsedwards
  • http://www.liveside.net/members/Alber1690/default.aspx Alber1690

    @Mephiles: Good point…I wonder who actually bothers with http://feedback.live.com if stuff being sent to the email address was overwhelming.

  • http://www.liveside.net/members/Seika/default.aspx Seika

    It could just be that they think this e-mail has “someone”, an important figure that has more persuasive power upon the direction of the project than simply staffs who listen and would think they like it but they’re not the PMs. So, more likely that their request will become reality.

    Also being e-mail, it has the impression that this will be read sooner (more personal) than using web form (customer support).

  • http://www.liveside.net/members/HELLS-ANGEL/default.aspx HELLS ANGEL

    ALTHOUGH I AM STILL NEW TO THIS SITE, LETS JUST HOPE THAT ITS NOTHING LIKE MICROSOFT SPACES HAS BECOME. WHICH IS RIGHT UP THEIR IN THE TOP RANKING STINK OR STINKERS OF SOCIAL NETWORKING SITES FACEBOOK……..LACK OF SUPPORT LACK OF SECURITY AND CERTAINLY NO INTEGRAITY