LiveSide and link spam

dirty_laundry Sorry to have to air our dirty laundry again, but this weekend has been an interesting one.  A month or two ago we came under an attack of bot generated new users, due to our automatic acceptance of any new user.  We only have user registration in order to combat comment spam to begin with, so we had tried to make it as easy as possible to create a LiveSide account.  A bit too easy, apparently.

We fixed that by enabling email authorization for new user accounts, which solved the bot problem.  However this past weekend we noticed a significant increase in users, again.  This time, the attackers weren’t bots, but human.  From what we gather, these people are being paid to visit sites, fill out accounts, and fill the user profiles with link spam.  We deleted probably 2 or 3 hundred new accounts, and shut down new user registration temporarily.

Thanks to Bryant over at AeroExperience, who has had to deal with both of these types of attacks and gave us the idea, we spent the weekend enabling a system where new users don’t have full access to their profiles until they reach a level of comments posted (we set it at 25, hopefully that’s fair).  Unfortunately in Community Server no such ready made system exists, so we had to build our own.  Not hard, exactly, but not entirely fun, either.

We don’t think we broke anything. If you had a user profile filled out previously, it should still be there (you just won’t be able to edit it until you hit 25 comments).  And this isn’t an attempt to con anyone into commenting more, far from it.  We just needed a way to allow new user registration without filling our site up with crap.  We added a counter to the user profile pages, so you can see where you are (if you don’t see it, you’re over the limit ;)  )

For new users, we’re leaving the admin approval on for a bit til the word gets our to our link spammer friends that they’re not welcome here. 

We also updated our User Policy to reflect the changes, and to note that we won’t tolerate any gaming of the comment limits.  We would love hear what you have to say (and even a few of the link spammers have left comments that have added to the conversation, we have no problem with that), but please don’t add to the spam by needless commenting.  Anyway, here’s hoping that we have lots more to talk about than link spam, and soon.

As always, you can reach us at feedback *at* LiveSide *dot* net.  Of course we’re happy to help with any user profile issues or try to fix anything we broke, just let us know.

Comments

  • http://www.liveside.net/members/artfudd/default.aspx artfudd

    I don’t see what user profiles have to do with link spam – it is not the profiles that cause or allow it, so why do you want to alienate many users who do not post a lot of comments by putting such a restriction on editing their profiles?

    Surely there must be other ways to block the link spam. I probably won’t need to edit my profile very often, but I also do not comment a lot, so in 6 months or so if I want to edit my profile, then I should be able to without having to meet some phony unfair comment limit.

  • http://ezinearticles.com/?Acne-Tips---3-Tips-to-Get-Rid-of-Your-Acne-Infection-Forever&id=2575259 Acne

    Ohhh!! I see. That’s why I was thinking why I am not able to edit my profile and why I am not able to insert my profile link.

  • http://yertblog.blogspot.com yertthedestroyer

    I put all my linkspam in my website field. Sadly, the website field defaults to profiles, meaning less people click it (not that I update my blog that often anyways).

  • http://gregsedwards.spaces.live.com gregsedwards

    Have you tried implementing rel=”nofollow” in comment links? That seems to work well to combat comment link spam aimed at driving up search engine relevancy. Just a suggestion.

  • http://www.liveside.net/members/Kip-Kniskern/default.aspx Kip Kniskern

    I am more than willing to listen to better alternatives. This weekend I had to remove (by hand, one by one), some 300 users who had placed links in their user Biographies. These links (I think) were not meant to be seen or clicked, but to be picked up by search engine web crawlers. Place enough of these links in enough unsuspecting websites, and your page rank could go up significantly – that is, I think that’s the reason. I’ve never paid much attention to SEO tricks. Of course there is at least some potential for more sinister problems, as well, ones we’d rather not face.
    Truthfully, we would love to do away with any requirements, and just let our readers comment with no restrictions. We simply do not have the time to deal with comment spam, or this kind of link spam.

  • http://www.liveside.net/members/domanite/default.aspx domanite

    As gregsedwards suggested, try checking out the rel=’nofollow’ attribute – take away the incentive and (hopefully) the spammers will stop trying.

  • http://www.liveside.net/members/Kip-Kniskern/default.aspx Kip Kniskern

    We’re working on some refinements, and will definitely take a look at ‘nofollow’. Right now, however, even with taking away the ability to add in links, there are almost 100 new user requests. We’re on some kind of a “add your links to these sites and increase your page rank” list, apparently. And they get paid for doing it, from what one of them told me, so they’re not going away anytime soon, follow or nofollow. More soon.

  • http://www.liveside.net/members/Kip-Kniskern/default.aspx Kip Kniskern

    Just to update – we’re trying out a switch from filtering by total comments to filtering by date: limited profile for a month, then more functionality. That way the vast majority of our members won’t be affected at all. It was never our intention to make anything harder for our loyal readers, only to keep this site up and running cleanly. We’ll have more as we continue to refine.