Exchange ActiveSync, and more on Hotmail rollout

hotmail-logoHotmail Wave 4 has begun its worldwide rollout, right on schedule.  However this rollout is being accomplished by server cluster, and not by region or individual accounts, as Mike Shackwitz explains on this morning’s Inside Windows Live blog post:

our Hotmail servers are grouped into clusters, and we have hundreds of clusters. We start by upgrading a single cluster, wait to make sure that it’s running smoothly and that we didn’t miss anything during testing, and then we continue on to the next cluster. If we find a bug, we’ll fix it before continuing further, and give that fix to everybody who has been upgraded so far. That way, we release the highest quality code as we proceed, and we can minimize downtime for everybody. Accounts are assigned to clusters to best balance our total account load, not by country or by tenure of the account, so each account is as likely as the next to be upgraded. Given this, we can’t move any individual accounts up or down the migration line.

A number of you have been asking in the comments about Exchange ActiveSync, and we wanted to clarify by way of a couple of quotes, first from the Hotmail Fact Sheet on windowslivepreview.com:

Hotmail supports push e‐mail on the Web, PC and now also on the mobile phone. Using Exchange ActiveSync, available on nearly 300 million phones, with the new Hotmail you can not only seamlessly synchronize e–‐mail between your phone and the Web, but also synchronize your calendar and contacts.

And then from Paul Thurrott, who explains it all better than we could:

First, Hotmail is not switching to Exchange. It is still its own unique thing.

What’s happening is that Hotmail is adopting the Exchange ActiveSync protocol so that it can sync email, contacts, and calendar data, over the air, to mobile devices like smart phones.

If you want to access the new Hotmail from Outlook, you will need to continue to use the Connector software. You cannot configure a desktop email client, like Outlook, to access Hotmail using Exchange-type server data.

If you want to access the new Hotmail from a third party email program, or a Mac-based email program, only POP access is available, as before.

(Thanks to jvd897 for the link, and you can read more from Paul in his Hotmail review).

UPDATE: Thanks to a tweet by Microsoft/Hotmail employee Ryan Burk, we’re reminded that the ActiveSync integration with Hotmail will be a separate rollout, and “it’s not part of what you get today”.  Thanks Ryan, we will be watching!

ryanburktweet

Now on to the rollout itself.  We’d like to try and track how many of our readers are getting the new Hotmail, and so for the next few hours/days, how about this: if/when you get the new version, send us a tweet to @liveside (and remember to follow us for the latest in Windows Live news and more!) with the hashtag #NewHotmailHere!  We’ll monitor the @replies, and hopefully see a flood of reports coming in soon!  Of course we always welcome your comments here, as well.

Comments

  • http://www.facebook.com/people/Stefano-Bellisario/1294808304 Stefano Bellisario

    How I can setup my mobile email for use active sync???

  • bartw78

    Got the same question. Will there perhaps be an update for Windows Live for Mobile via Marketplace???

  • Endymion Keats

    Does anyone know if I am going to be able to get my Live Calendar onto my Windows Mobile phone without using Outlook?

  • Sdreamer07

    Wow, what a fail. The best thing about Gmail for me is the fact is that this is the cusp of cloud computing, the easy syncing that IMAP provides. It still pains me to avoid using hotmail beacuse it doesn’t have these basics of cloud computing that Microsoft seems to want to push so hard. Yeah, many argue IMAP is ancient, but it’s still leaps and bounds better than POP access for keeping things in sync.Yeah Activesync solves it for mobile devices, such as phones, but what about those with laptops/netbooks on the go, and desktops at home? It would be great to be able to just sync our mail every where using the cloud.

    • jtmat

      I agree with you 100% that imap is great… and much better than POP.

      I only wanted to point out that on laptops, netbooks, and desktops you have outlook connector for those of us who like Outlook or the free download, Windows Live Mail. Windows Live Mail is a great email client, that also syncs contacts and calendards with multiple hotmail accounts. Not sure you can get better than that…

      But I do agree imap would be great… just don’t know if I would ever use it over what MS already offers.

    • Guest

      This seems to keep everything in sync for me- 2 laptops, a phone, and my desktop. Have you even tried the ActiveSync settings as specified above?

      Gmail? Would be nice if it sync’ed my contacts/calendar to my phone… this does.

      • Karan

        Gmail has already implemented ActiveSync some time ago now so you can sync calendar and contacts to your phone (as I am now). I’m eagerly awaiting Hotmail to roll it out on my account. I just upgraded the iPhone to iOS4 which supports multiple Exchange (finally!) and I have my Work Exchange server and Gmail set up as Exchange, but haven’t succeeded in adding Hotmail yet.

  • http://revanmj.pl/ Michał Jakubowski

    You should add that it’s valid only for computers with Windows. If you use Mac OS or Linux the only choice you have is between POP and website.

  • Boeler

    So the Exchange ActiveSync isn’t rolled out yet?
    I’ve tried to add it to my iPhone but I can’t find the URL of the Exchange server…

    • http://www.facebook.com/jbemer Jeroen Bemer

      The activesync server adress for hotmail is m.hotmail.com. enjoy!!!!

      • Ad

        It worked! I thought the rollout for exchange was supposed to be later??

        • http://www.facebook.com/jbemer Jeroen Bemer

          Yes I just tried it on a gamble, because for gmail its m.google.com and it worked perfectly now they only need a way to sync or add contact pictures that arn’t messenger contacts. so you have youre own contact foto’s to youre contacts that doent use live messenger

          • Thomas

            It works indeed, but does sending e-mail work for you? For me on my symbian device it doesn’t. Perhaps I am using the wrong settings. Do you use a secure connection, and what port have you set?

          • http://www.facebook.com/jbemer Jeroen Bemer

            I used al the standard settings and they all work perfectly with ssl and no port configuration

  • http://www.facebook.com/people/Stefano-Bellisario/1294808304 Stefano Bellisario

    Can you confirm these settings:

    email: myemail@live.it
    server address: m.hotmail.com
    SSL enabled
    username: myemail@live.it
    password: password
    Domain:
    Is it ok?

    • http://www.facebook.com/jbemer Jeroen Bemer

      yep

      • http://www.facebook.com/people/Stefano-Bellisario/1294808304 Stefano Bellisario

        thanks!

  • http://www.facebook.com/jbemer Jeroen Bemer

    notice! my live mail is already wave 4 so maybe you’re server isnt merged yet. check if you’re live mail is already wave 4 maybe thats the problem.

    • iEli91

      How is the new hotmail?

      • http://www.facebook.com/jbemer Jeroen Bemer

        It’s nice but as I sayd before I was hoping to see contact photo support but it is not there yet so google still has the upperhand with that one. But the facebook implementation is awsome

        • iEli91

          10GB attachments all working and everything? Plus the MS Office stuff?

          • http://www.facebook.com/jbemer Jeroen Bemer

            mm the office stuff just opend in my office package and not online, I did not test the 10 gb attachement because, well I did not send such a large file yet

          • JohnCz

            10GB attachments? I don’t know about you, but there is no way I’m going to spend the time to upload a 10GB file or a 1GB file or even a 250MB file. For consumers, anything larger than 250MB is likely to be video content. Windows Home Server is the perfect solution for that sort of thing. I’m looking forward to v2 coming out later this year because it has built-in streaming capabilities…making it a much more enjoyable sharing experience with your friends & family.

          • Karan

            The max is still 50 MB PER attachment, but you can attach up to 200 files for a total of 10GB. The attachments don’t get sent to the user; instead, they’re uploaded to SkyDrive and privately shared with the recipient via a link.

  • ieli91

    Awesome re Exchange support! I’m gonna try out these settings on my iPhone (I haven’t been updated to Wave 4 yet though, so we’ll see)

  • Devsparks

    No Wave 4 here yet but I am looking forward to all the new features I could certainly do with them and it will leave Gmail miles behind.

  • Ad

    I have no wave 4 yet, but Exchange is working like a charm.

  • Phil

    anyone try exchange sync on a android phone yet?

  • efjay

    I dont have Wave 4 but exchange worked for me as well on my HD2. However I noticed that emails cannot be switched to HTML (option is greyed out) and when viewing emails in my other accounts the menu right soft key button was disabled. Not sure if this is a bug or some policy being applied, any WM users seeing the same thing?

    • http://www.facebook.com/jbemer Jeroen Bemer

      same issue on my hd2 did not bother yet to find a solution. But if someone does find it share it please!

  • Arjan

    Works on my iphome! Happy!!!

  • tuzem_2

    Hey, I am trying to configure Exchange ActiveSync for SonyEricsson W715 but no luck :/ Has anyone been able to configure it for a normal cell phone which supports ActiveSync (meaning no smart-ass phones)? :)

  • http://www.about.me/liamdaly Liam

    I cant seem to pick up new email, anyone else having this problem?

  • TheAxe

    Hey, I have my WM6.5 phone configured to use Exchange ActiveSync for my work email and IMAP for my hotmail account. Now if hotmail is switching over to Exchange ActiveSync, will it still be possible to sync both accounts?! Doesn’t WM6.5 only support just one Exchange ActiveSync account..?

  • http://www.facebook.com/profile.php?id=1207792736 Kyle Lyons

    I can confirm this works for me. Somewhat.
    I do not have Wave 4 Hotmail.
    I tried it on my iPod Touch, 1st Gen, 3.1.2 firmware.

    My calendar seems to be syncing, but what events show up are randomish. I got some notifications about invites when my email came in, which went into the invite area of the iPod calendar, fully formatted, but they’ve disappeared now…
    It took a few minutes, but my contacts are all in my address book now.
    Mail is awesome. It didn’t just pull my inbox… it picked up all of my folders. Whenever I open an email with a .ics, there is a popup about an invite and gives me the option to go to my calendar to see it. This is better than the Gmail exchange sync, as when an ics comes in through that, it’s just an icon that can’t be clicked.

    Hopefully, my calendar just needs some more time to sync fully. Perhaps I won’t have to sync with Outlook anymore

  • brianm76

    Was working for me on my Iphone but about 5 minutes ago it stopped working. Now I am getting cannot connect to server errors :(

  • Nano

    Hi, it doesn’t work with an austrian account :-(

  • dogmai79

    Has anyone got it to work with an @live.ca address?

  • Fareedmk

    How can we confirm that our Hotmail account is on Wave4? Mine is not working from Iphone. Also from a WMD, can we configure two email with active sync?

  • tk

    This won’t work in Outlook? Are they nuts? This is ridiculous! Google wins this round again I’m afraid…
    WTH is wrong with Microsoft? Why can’t they give people what they want? I feel trapped inside my hotmail accounts. Maybe it’s time to switch to Gmail for good. I was hoping for this new Hotmail to liberate me. Guess that won’t happen after all.

    • Tlfy

      Use the Outlook Connector to sync your Hotmail/Live e-mail, calendar and contact items with Outlook.

  • http://doctorwhofan98.wordpress.com/ doctorwhofan98

    By ‘cluster’? That means I could get upgraded anytime! That also means I can’t ask my friends whether they have it yet, so I know I’ll get it soon. :(