More on Exchange ActiveSync for Hotmail: looks like it's working now! (?)

There’s quite a lively discussion going on in our post on Hotmail and Exchange ActiveSync – we posted a tweet from Ryan Burk, a Microsoft employee, who said that syncing Hotmail with your smartphone wouldn’t be available til later.  However a number of commenters (Stefano, Jeroen, and others) seem to have it working already, after having guessed at the address (http://m.hotmail.com – not too hard to figure out ;) ).  Check out the comment thread for some more information, but one commenter posted his settings and they were confirmed by others:

email: myemail@live.it
server address: m.hotmail.com
SSL enabled
username: myemail@live.it
password: password
Domain: <blank>

According to the commenters it’s working whether or not you’ve been moved to Hotmail Wave 4 (and don’t forget to send a tweet our way: #NewHotmailHere if you have it, #NoHotmailYet if you don’t to @liveside!).

Is this working for you (I’m currently “between smartphones” so unable to check for myself atm)?  What’s your experience with ActiveSync for Hotmail?  Let us know what phone you’re using and how it’s working for you in the comments, thanks!

Oh and one note on the comments themselves, we’re loving all the comments!  Since switching to Disqus, both the numbers of comments and the quality of the conversation has gone up, and we really appreciate it!  BTW Disqus just in the past few days has improved the comment box UI, so now you don’t have to log in until you are ready to post your comment, a much easier experience.  We seem to be noticing a bit of a performance issue since the change, and if it continues we’ll contact Disqus – our experience is that they’ve been great to work with.


  • Eduardo Cedillo Martínez

    It’s working! I can now have push email on my iPhone :) it’s great. Thanks LiveSide!

    • Shaz1978

      I havent got Hotmail Wave 4, and ActiveSync doesnt work.

  • Joey

    checked it, and it works!
    finally my iphone is complete =D

  • http://www.facebook.com/people/Stefano-Bellisario/1294808304 Stefano Bellisario

    I confirm all!
    Active Sync function perfectly! ;-)

    I have already done to uninstall Windows live mobile… :-)

  • Endymion Keats

    Worked! Best part is I can finally get my calendar items from live onto my phone!

  • http://twitter.com/DavidBrisebois David Brisebois

    Works also for me… even though I have an account without Hotmail address (I got a WLID account with my GMail address) and still can sync my Messenger contacts and my calendars with my iPhone ! Nice

  • http://www.about.me/liamdaly Liam

    all I can say is ABOUT time! working great on my iPhone… I only use Gmail to sync email to my iPhone… I am now happy to say good bye Gmail!

  • bartw78

    Its working! Am in Holland. Calendar sync Woooohoooooooooooo :))))))))))))))))))))))))))))

    Location: Holland
    email: @live.com address
    OS: Win Phone 6.5
    Domain: blank

  • Falcon7

    Works for me in Germany on my iPhone as well.
    Only thing is… any idea how to get already read mail onto the mobile device? I only can see new, unread mails. Calendar and contacts work perfect!

    • http://www.setzers.org Carl

      Under “Settings”, “Mail, Contacts, Calendars”, select the account and then go to “Mail Days to Sync” and select whatever value you wish (from 1 day to No Limit).

  • Johan Cb

    Not working on my Android 1.6 phone…
    Is someone using Exchange activesync on Android ?

  • http://twitter.com/josemoliver Jose Oliver

    Still not working for me – I get a “Failed to create the account. Please try again later.” error on my HTC Evo (Android 2.1). I have an @msn.com account.

    • Johan Cb

      It’s not working on my HTC Tattoo, maybe there is a issue with Android

      • http://twitter.com/psyclingfan Brian Stone

        Same error on my Droid Eris. Tried on my HTC Imagio though and couldn;t connect. I’ll keep trying.

  • http://www.about.me/liamdaly Liam

    I cant seem to pick up new email, anyone else having this problem?

  • http://twitter.com/Voxxie Voxxie

    Not working over here.I am also in the holland but my Phone (nokia n97) gives the error that my password is incorrect.Maybe more luck another day.

  • Johan Cb

    Leaving the Domain was the problem, just put m.hotmail.com, it worked for me

    • http://twitter.com/josemoliver Jose Oliver

      Nope, same error as before. Has anybody had any luck with Android 2.1?

  • http://gilad.me Gilad Steinberger

    it wooooorks!!!

  • http://twitter.com/melikeburgers melikeburgers

    Hi guys,it’s working on the iphone but does anybody know how to make the iphone update itself? I have push turned on btw…I have to go to each one of the folders to get the updater started.This is a minor thingy now though :D Pretty happy to have the calendar AND contacts synced…

    • xman

      settings/mail/hotmail/mail folders to push

  • LiborH

    Working here (Czech Republic) – using custom domain… Seems to download email only not older than 1 week. And the server had some “not possible to reach the server” in the last half hour.

  • http://twitter.com/davidhoush David Housh

    It’s not working on my Palm Pre Plus. I keep getting an error saying that it is unable to validate incoming mail server settings, and to check the settings again.

    • http://www.facebook.com/profile.php?id=1847692534 Jan Westhues

      Same for me on my O2 Palm Pre… Unable to validate mail server…

  • brianm76

    Working for me on Iphone 3G. Very happy this has finally come along. Ridiculous it has taken this long though.

  • http://twitter.com/jrsoliss Guillermo Solis

    It´s working in an Android Phone, Ipod Touch, and Blackberry AstraSync,….

  • http://twitter.com/melikeburgers melikeburgers

    hmmm…. if I put m.hotmail.com for the domain, it keeps on asking me for the password? And my regular password isn’t working. Leaving domain blank works, but it doesnt update itself.

    • Revolutions

      Same problem here even with blank domain…

  • Musikhersteller

    Exchange for iPod (first-gen) working great so far — not much luck for Windows Phone 6.5 yet.

    • bartw78

      Works on my Windows Mobile 6.5 Check your settings again. Should work…..

  • http://twitter.com/KEN_td90uk td90uk

    Works on @live.co.uk addresses but not @hotmail.co.uk addresses.

  • davidmk

    Doesn’t work on any of my addresses from here in Australia, could they be blocking regions?

  • odgregg

    Works for me in Australia, but I have a custom domain hosted at hotmail.

  • http://www.guillaumeb.com/ GuillaumeB

    just been upgraded to… Dogfood…weird! Roadsync on android sync’ing right now

  • http://www.guillaumeb.com/ GuillaumeB

    wait it seems my personnal folders are not sync’ing via activesync
    Calendar is sync’ing correctly. havent tried contcts yet as they are syned with Gmail. I have to restore my phone this weekend and try to sync it all just to see if it works

    • davidmk

      +1

      No personal folders here either.

      Also, none of my contacts or calendar items from my phone are appearing online after supposedly sucessfully syncing…

      • davidmk

        Maybe they haven’t finished with the settings yet… *shrugs*But I’m not getting any error messages yet emails are syncing perfectly albeit without personal folders appearing, but calender and contacts aren’t syncing despite the lack of error messages.Has anybody else found this?I tried creating a new entry on the web interface, my phone says “syncing calendar” pretty much instantly, but no entry appears on the phone’s calendar (n.b. I have tried the same using gmail/calendar activesync on my phone and it worked, I wanted to eliminate a local error)

        • davidmk

          I just checked the MfE logs on my Nokia E71 and see that the calendar “unable to synchronise with server”

          I just noticed that ALL my contacts have been duplicated and the second entry has had the photo stripped out of it…

          • davidmk

            Also, not sending mail, only receiving…

            I hope someone from the WL team is reading this ;-)

  • http://helmersblog.nl/ Helmer

    Strange…..doesn’t work with a @live.nl address (using m.hotmail.com as the serveraddress) :-( ‘unable to connect to the exchange server’ The phone is a HTC Hero with Android 1.5…

  • http://helmersblog.nl/ Helmer

    And i’m

  • http://helmersblog.nl/ Helmer

    Sorry about the 3 post below each other.

    …it’s also not working with a @hotmail.com and @live.it on my HTC Desire with Android 2.1

  • Revolutions

    It’s not working… for my @live.com address. Keeps asking for my password and says it’s incorrect… Help?

    • Revolutions

      Never mind seems to be working again.. I wasn’t putting the @live.com in my username…

  • http://helmersblog.nl/ Helmer

    Update : I don’t receive the ‘unable to find exchange server’ on the HTC Hero with Android 1.5. Just tried it again after 10-15 minutes, but in the end I’ll receive a ‘unable to create account message’ :(

  • Heyitzme

    I already have an Exchange ActiveSync account attached to my Outlook Web Access work account on my Android (HTC Incredible). So far, I can’t see a way to add a second EAS account. I have added Hotmail as a pop account OK, but that’s limited, of course. Should I be able to add an additional Exchange Active Sync account to this phone? That would be great.

    • http://twitter.com/davidhoush David Housh

      I read somewhere that most phones only allow up to one EAS account because of the license that is given to that device for the EAS to work; however, on the Palm Pre, I have heard that you can have multiple EAS accounts, so it must depend on the manufacture of your phone’s OS?

  • Atlantisite

    I am getting this error with Android HTC legend (failed to create the account please try again later ) any help please :(

    • http://twitter.com/josemoliver Jose Oliver

      there seems to be some problems with Android devices. Which version of Android are you running? 2.1?

  • http://about.me/prjkthack prjkthack

    Exchange ActiveSync seems to be working fine with my 3rd-gen iPod Touch, but when trying to set it up on my Evo (Android 2.1), I get the “failed to create the account” error message.

    • http://twitter.com/josemoliver Jose Oliver

      Same here… Evo (Android 2.1) failed to create the account please try again later. I tried adding m.hotmail.com in the domain field to no avail. If you find a solution, do post!

  • xman

    new emails are not pushing to my phone.

    The settings sort of work, I can now see my folders and read/unread sent or deleting emails from my iphone do sync instantly to the web but as i said, new emails arrive to the web but they are not pushed to the phone… not until i manually open the mail app…

    iPhone iOS4 + hotmail.com + in the UK + no wave4

  • http://www.justinhamlin.com Justin Hamlin

    I am getting a 50/50 here. Initial sync worked perfect with the given settings, however, when changing email to sync all items, and calendar to sync more than the past 2 weeks, I am now getting errors that it could not connect to the Exchange server.

    I am guessing there will be intermittent issues over the next little while as it is rolled out.

    HTC Imagio / WM 6.5.5 NRG ROM

  • http://www.hassanselim.me/ Hassan Selim

    It’s not working on my Sony Ericsson K850i, it says “Session failed, Communication interrupted”, I also tried disabling SSL but still it didn’t work.

  • http://www.techinch.com/ Matthew

    I’ll have to try it with my WinMo 6.1 Standard phone…

  • http://twitter.com/josemoliver Jose Oliver

    After some digging around it seems that a lot of HTC Evo users are experiencing the “failed to create the account please try again later” error when configuring Exchange ActiveSync on their devices. This could be device specific and not be related to hotmail’s exchange activesync. If this is so, make some noise over at Sprint support to get their attention on this issue.

  • http://www.facebook.com/profile.php?id=1025653349 Johnathan Rubinsky

    It was working for a minute with my Office Live Account but now i get a the connection to the server failed message using my original iPhone

  • http://www.facebook.com/cristiano.pimentel Cristiano Pimentel

    Could connect my Android 2.1 using the domainusername as “myname” for “myname@hotmail.com”.
    There is no option to sync calendar, only Contacts.
    Hope for this one I can sync sent items =)
    I also tryied to setup K-9, but got some erros for SMTP (???).

  • http://twitter.com/Voxxie Voxxie

    Today I reset my phone, and not its working !
    Finnaly I can synchronise my Calendar and Contact perfectly

    Only Push email isn’t working for me

  • http://twitter.com/dhrtw Dino H.

    Doesn’t work on my iPhone 3GS. I tested my live.de, hotmail.com and custom domain accounts (all not wave 4 yet).

  • sitkarev

    it’s not working on my iphone yet

  • phoyer

    Absolutely great!!! How long have i been waiting for the feature!

    For me it works perfectly on Mobile 6.1 but no success with Mobile 5. One difference, when creating the account, is that version 6.1 greys out the domain field in the moment you add ‘@’ to the username. In mobile 5 this is not the case.

    I have tried leaving the domain name blank as well as setting it to hotmail.com. However, no connection. Anyone has an idea how to get it working?

  • http://www.guillaumeb.com/ GuillaumeB

    I reset my Android phone. to factory settings in order to erase the address book and calendar. I tried to reconfigure RoadSync but this time it was not able to reach the server

  • http://www.facebook.com/people/Stefano-Bellisario/1294808304 Stefano Bellisario

    m.hotmail.com is unreachable now! :-(

  • http://twitter.com/YankeesFan87 Jean-Marc Kock

    No luck here yet. trying to use it through Moxier mail.

    Xperia X10 (android 1.6) + hotmail.com + netherlands + no wave 4

  • http://twitter.com/livefromdyckman Xavier Jimenez

    “Exchange account verification failed” under iPod touch.

    • PimTT

      Same here.

  • http://www.justinhamlin.com Justin Hamlin

    Well, it worked the first time, and intermittently throughout the night, now, basically just stuck at “the server could not be reached, this can be caused by temporary network conditions”

    Tried on both Wifi and 3G

  • Dave Kennedy

    Same here, worked first time like a charm, then intermittently throughout the night, now stuck in server could not be reached, on iphone 3gs

  • Fred24

    same thing for me since 8.02 AM (Paris Time) with my @live.com account and i am in France

    • mkslive

      About the samme here: 7:53 AM in Oslo with my @live.no account.

  • Paulod

    Not working on a HTC desire andriod 2.1

  • Sam

    Damn, Server not reachable – this is what I am waiting for for months now (always bickering about missing hotmail calendar sync).

    • http://www.facebook.com/profile.php?id=100000010331127 Zdeněk Dubnický

      same to me on my HTC HD2 and technet.ms domain (no wave4 yet :( ) – error code – 0x80072EFD

  • WellWisher

    Guys, good to see your excitement..we are working hard to give you the best experience. We are almost done but not completely. Once we roll out fully you will know it, we will post instructions on how to set it up, no guess work would be required. Just keep a little patience, and you will get a sweet product out. Thanks

    • Carl

      @WellWisher – but we HATE to wait.

  • Fred24

    Thank you very much from France. Coul you get a call to Mr Domenech to teach him the life ?

  • http://www.facebook.com/profile.php?id=1613460040 Henry Edwards

    can’t get it to work on my Nokia N900 or my nokia E71, am in the uk, with @hotmail as email. I am so desperate for this feature as email is not great on Nokia 900. hurry up microsoft. it it sometimes says exchange server not avaliable or exchange server under maintenance. plus no wave 4

  • Fred24

    Why don’t you use “nokia messaging” on your N900, i tested it on the E72 and it works like a blackberry with the mails… push and synchronisation even with hotmail

    • http://www.facebook.com/profile.php?id=1613460040 Henry Edwards

      did not like it, as it did not show me which account had emails in. With the emails now Hotmail is blue if i have nww emails and white if i don’t did not work on nokia messagimg. But might go back as it’s driving me crazy as it takes ages to see eamils.

  • Richtor

    “Unable to open connection to server.” For Droid running Froyo 2.2 and a @msn.com address.

  • tk

    Any idea if this will work on desktop applications like Outlook or Apple Mail? I really wish I could get my hotmail on a desktop application. Hopefully this will work in the next Outlook for Mac… I have heard conflicting reports on desktop availability of this feature, so hopefully someone can clarify this. (Didn’t work for me though…)

    • Fred

      If you have outlook, install outlook connector: it use deltasync, it is like activesync but for outlook. Full synchronisation with mail, contact, and calendar and it is really fast compare to imap