Missing Hotmail emails: they’re back (sorta)

By Kip Kniskern | Posted January 2, 2011 9 comments

Just a quick update on the great missing email/folders caper over at Hotmail, a number of Facebook fans of the “Hotmail…wth” page are leaving comments that their emails and folders are back…except for emails from last 3 days.  We noticed last night that Windows Live Corporate Vice President Chris Jones had joined the Facebook page, and he was quoted as saying a fix was on the way:

From Chris Jones of Microsoft:

We have identified the source of the issue and are working to restore email access to those who have been affected. We expect the process to take several hours and will post an update as soon as it is complete. We sincerely apologize and thank you for your… continued patience.

Good news for those affected, and hopefully Hotmail will be able to restore those “last mile” emails, too.  Let us know if you spot any announcements from Hotmail on the subject.

Posted January 2nd, 2011 at 8:57 am
Category: News
Tags: Hotmail, Outage
  • Chris

    No issues here. Perhaps its because I have a @live.com e-mail?

  • Chris

    No issues here. Perhaps its because I have a @live.com e-mail?

  • http://twitter.com/Kittyburgers Kitty Burgers

    Remind us again why one would want to use Hotmail? Geesh!

    • Chris

      Why not? It’s one of the ones that been out the loingest, ever before Eric shit decided to do more then just search

  • Kitty Burgers

    Remind us again why one would want to use Hotmail? Geesh!

    • Chris

      Why not? It’s one of the ones that been out the loingest, ever before Eric shit decided to do more then just search

  • Support

    “Is there a simple way to backup my info? And can this be scheduled and run automatically?”

    Its there

    http://www.thegmailbackup.com
    You can simply schedule backup and forget it, come after few hours and download your full gmail messages just by one single click.
    Its that easy. I tried it and i downloaded some 400,000 emails of my gmail in one click.
    U can see at http://www.thegmailbackup.com/#listcustomers

    Regards

  • Uff_ete

    Yay! They were fully restored four hours ago! But some users are still experiencing some difficulties

  • Uff_ete

    Yay! They were fully restored four hours ago! But some users are still experiencing some difficulties