Zune Pass changes coming… to European customers

By Kip Kniskern | In News | Posted September 6, 2011 37 comments

A number of reports surfaced today about a set of upcoming changes to Zune Pass, set to take place on September 13th.  The changes have to do with the number of devices you can connect via Zune Pass.  An email was sent out to Zune Pass subscribers:

zune_pass_changes

However, since we didn’t receive an email, we wanted to wait a bit to confirm just exactly who will be affected, and our pal Travis over at EnConnected.com has confirmed that the changes are meant for European subscribers only:

Update Matt Faraca @airmattdog on Twitter, who works for the Zune Video Marketplace team has confirmed what we’d been suspecting since we hadn’t gotten the email ourselves: It’s Europe only.

In the US, Zune Pass remains available for up to 3 computers and up to 3 devices (at least for now!), as stated on the Zune.net website:

You can download and sync music from Zune Pass to three computers and three devices (Zune players and/or Zune-enabled phones). Once you’ve put music you’ve downloaded with your Zune Pass on a computer or device, it is associated with your Zune Pass. If you want to change the computers or devices that are associated with your Zune Pass, you can swap out one computer and one device every 30 days.

So if you’re in Europe and have a Zune Pass, you should have received an email alerting you to the changes.  If you’re in the US, you can breathe a little bit easier.

Posted September 6th, 2011 at 5:48 pm
Category: News
Tags: Zune, Zune Pass
  • Anonymous

    Stopped using Zune Pass ages ago as Europe don’t get free songs like America does, this is just another move by Microsoft that shows their lack of love for Europe and serious bias to America when it come to all their products and services.

    We pay either the same or more and get less services and features.

    • http://twitter.com/liberalrepublic Liberal Libertarian

      i dont think its lack of love.  it may have to do with restrictions placed by the music companies. I dont think MS can do anything without permission from the music labels.

    • http://twitter.com/liberalrepublic Liberal Libertarian

      i dont think its lack of love.  it may have to do with restrictions placed by the music companies. I dont think MS can do anything without permission from the music labels.

    • Chris

      again, not Microsoft is not the problem.

    • http://www.twitter.com/wixostrix WixosTrix

      What makes you think Microsoft only wants to please Americans.  We are but 300+ million of the 6.9 billion on the planet.  Europe is a huge market.  Microsoft has to make sure the deals are good for them too.  Maybe just getting the music available was too expensive for Microsoft to give the 10 free songs away as well.  Do you think those don’t come out of their pocket.  Nothing is free, there is always someones money being spent. 

  • topleya

    Stoped using Zune Pass ages ago as Europe don’t get free songs like America does, this is just another move by Microsoft that shows their lack of love for Europe and serious bias to America when it come to all their products and services.

    We pay either the same or more and get less services and features.

    • Liberal Republic

      i dont think its lack of love.  it may have to do with restrictions placed by the music companies. I dont think MS can do anything without permission from the music labels.

    • Chris

      again, not Microsoft is not the problem.

    • http://www.twitter.com/wixostrix WixosTrix

      What makes you think Microsoft only wants to please Americans.  We are but 300+ million of the 6.9 billion on the planet.  Europe is a huge market.  Microsoft has to make sure the deals are good for them too.  Maybe just getting the music available was too expensive for Microsoft to give the 10 free songs away as well.  Do you think those don’t come out of their pocket.  Nothing is free, there is always someones money being spent. 

  • Leo

    I think if you are in Europe, Spotify may be a better music service. Zune is fine, but it’s sorrounded by uncertainty. The “U.S. Only” policy still hurting Microsoft, but they insist to ignore their foreign users/consumers appeals.

    • http://twitter.com/liberalrepublic Liberal Libertarian

      come on guys!  do u really think MS hates getting new business?  dont u think it has to do with the restrictions by the music companies?

      • Anonymous

        They’ve had plenty of time to launch zune and make deals with european companies, but they waited until now. It’s entirely their fault.

        • http://www.twitter.com/wixostrix WixosTrix

          It’s their fault that they were’t ready for an international launch and now that they are they are having trouble securing deals that are good for them?  I’m positive this change is due to negotiations with the content distributors.  Every possible consumption is taken into account by the distributor because they want to get as much money they can get.  Which isn’t bad, but they can be mighty greedy.

    • Chris

      Thats not Microsoft’s problem. Its the whole music industry. 

  • http://twitter.com/gamer24 Seth Linefsky

    I don’t think it’s bias from Microsoft or towards America as it is from the music industry.  Microsoft has to work out special deals with the record companies because of the Zune Pass, and it seems that the record companies want to put more restrictions in now, so instead of losing all the songs, Microsoft does this instead to keep them happy.  4 devices anyway is more then enough, since the Xbox doesn’t count towards that if you use the Zune stuff on there, its only computers and phones.  Also, if you are using that many anyway, you can only stream music to one of the devices at a time (this is in America also), so you would really need a 2nd account if you want to stream to more then one.

    • Chris

      Love them or hate them. Apple does this real well because they know the talk and they know the walk.

      • http://www.twitter.com/wixostrix WixosTrix

        They also don’t have an a la carte service.  The distributors recieve a cut of every digital unit sold, whereas with Zune Pass they are receiving either a portion of the $15 monthly fee or cash straight from Microsoft or a combination of both, to pretty much give everyone unlimited access to nearly their entire catalogue. 

        • Chris

          Here in the US we can buy invidual songs.

          • http://www.twitter.com/wixostrix WixosTrix

            I edited my post. I meant to say subscription service, not a la carte. I’m from the US as well.

  • Leoberto J. P. Junior

    I think if you are in Europe, Spotify may be a better music service. Zune is fine, but it’s sorrounded by uncertainty. The “U.S. Only” policy still hurting Microsoft, but they insist to ignore their foreign users/consumers appeals.

    • Liberal Republic

      come on guys!  do u really think MS hates getting new business?  dont u think it has to do with the restrictions by the music companies?

      • Xylias

        They’ve had plenty of time to launch zune and make deals with european companies, but they waited until now. It’s entirely their fault.

        • http://www.twitter.com/wixostrix WixosTrix

          It’s their fault that they were’t ready for an international launch and now that they are they are having trouble securing deals that are good for them?  I’m positive this change is due to negotiations with the content distributors.  Every possible consumption is taken into account by the distributor because they want to get as much money they can get.  Which isn’t bad, but they can be mighty greedy.

    • Chris

      Thats not Microsoft’s problem. Its the whole music industry. 

  • http://twitter.com/gamer24 Seth Linefsky

    I don’t think it’s bias from Microsoft or towards America as it is from the music industry.  Microsoft has to work out special deals with the record companies because of the Zune Pass, and it seems that the record companies want to put more restrictions in now, so instead of losing all the songs, Microsoft does this instead to keep them happy.  4 devices anyway is more then enough, since the Xbox doesn’t count towards that if you use the Zune stuff on there, its only computers and phones.  Also, if you are using that many anyway, you can only stream music to one of the devices at a time (this is in America also), so you would really need a 2nd account if you want to stream to more then one.

    • Chris

      Love them or hate them. Apple does this real well because they know the talk and they know the walk.

      • http://www.twitter.com/wixostrix WixosTrix

        They also don’t have unlimited subscription service.  The distributors receive a cut of every digital unit sold, whereas with Zune Pass they are receiving either a portion of the $15 monthly fee or cash straight from Microsoft or a combination of both, to pretty much give everyone unlimited access to nearly their entire catalogue. 

        • Chris

          Here in the US we can buy invidual songs.

          • http://www.twitter.com/wixostrix WixosTrix

            I edited my post. I meant to say subscription service, not a la carte. I’m from the US as well.

  • http://twitter.com/liberalrepublic Liberal Libertarian

    come on guys!  do u really think MS hates getting new business?  dont u think it has to do with the restrictions by the music companies?

  • Chris

    Thats not Microsoft’s problem. Its the whole music industry. 

  • Chris

    Love them or hate them. Apple does this real well because they know the talk and they know the walk.

  • Chris

    again, not Microsoft is not the problem.

  • http://www.twitter.com/wixostrix WixosTrix

    What makes you think Microsoft only wants to please Americans.  We are but 300+ million of the 6.9 billion on the planet.  Europe is a huge market.  Microsoft has to make sure the deals are good for them too.  Maybe just getting the music available was too expensive for Microsoft to give the 10 free songs away as well.  Do you think those don’t come out of their pocket.  Nothing is free, there is always someones money being spent. 

  • Anonymous

    They’ve had plenty of time to launch zune and make deals with european companies, but they waited until now. It’s entirely their fault.

  • http://www.twitter.com/wixostrix WixosTrix

    It’s their fault that they were’t ready for an international launch and now that they are they are having trouble securing deals that are good for them?  I’m positive this change is due to negotiations with the content distributors.  Every possible consumption is taken into account by the distributor because they want to get as much money they can get.  Which isn’t bad, but they can be mighty greedy.

  • http://www.twitter.com/wixostrix WixosTrix

    They also don’t have an a la carte service.  The distributors recieve a cut of every digital unit sold, whereas with Zune Pass they are receiving either a portion of the $15 monthly fee or cash straight from Microsoft or a combination of both, to pretty much give everyone unlimited access to nearly their entire catalogue.