Giving Hotmail another look

By Kip Kniskern | In Featured, News | Posted October 3, 2011 152 comments

WP_000000We’re down here in San Francisco, at the Robert Fountain Studio, with Chris Jones, the Corporate VP of Windows Live Engineering, to talk about Hotmail, where it’s been and where it’s going, and to get a first look at a couple of new features.  Along the way, it looks like we’re getting a coffee mug that’s going to make Paul Thurrott so jealous.

We’re not quite set up to live blog, but should be able to update this post as we go along.  First off, Hotmail is set to announce some new features, including Newsletter filtering, an addition to Hotmail’s “Sweep” functionality, that lets you categorize email as newsletters, sweep them to a folder, and even unsubscribe from them, all from within Hotmail.

Hotmail is also adding categories, so if you’re on the fence in the “categories vs. folders” debate, now you can do both.

  • In the new version of Hotmail, you can create and apply your own categories to individual mails inline
  • Users can use Sweep with categories, too.  For example, I can use Sweep to automatically categorize all mail from my wife to be in the “Family” category.
  • And now folder fans can do everything you’d expect with folders: manage folders inline and right-click to rename, delete, empty, or mark a whole folder as unread.

With today’s announcements, Hotmail says it now has “Flags done right”.  Now users will be able to flag messages, and they’ll stay at the top of your inbox.  Again, Flags will work with Sweep.  Hotmail also includes Scheduled cleanup, so you can move or even delete mails from a sender after 3, 10, 30, or 60 days.  You can schedule cleanups to only keep the latest message from a sender, handy for things like daily deals.

On the UI front, Hotmail has added Instant Actions, to make the most common tasks easier.  Customizable buttons appear as you hover over a message so you can flag, sweep, delete, etc.  Of course you can just turn the feature off, too.

Along with the nice coffee mug, we were provided the almost obligatory infographic, so we’ll leave you with that for now:

MeaCulpa-poster_02

And now for the updates, notes on Chris Jones’s presentation:

  • 1/3 of users’ Hotmail inboxes were spam in 2006, now it’s less than 3%
  • Now we’re fighting perception
  • It’s expensive to be in the business of webmail
  • doing email right is a big big investment, it’s one we’re going to keep investing
  • You expect: ssl, conversation threading, we’ve got them

update #2:

  • Graymail: you can’t just block the mail, because people may want it.
  • Now Dick Craddock is up…
  • Dick is talking about “Pilers, filers, and deleters”
  • Demoing sweep
  • Smart Screen filter used to identify spam now also identifies Newsletters
  • Unsubscribe is powered by Sweep, it can delete all current newsletters, and move all future emails (until the unsubscribe actually takes) to the junk mail filter.
  • Showing off Instant Actions customizations, create move to archives etc.,

Update #3: categories

  • Current (system) categories are Flagged, Office Docs, Photos, Shipping updates, but now you can create your own categories
  • Using sweep, you can move mail to categories, and then set up rules to send future emails to their respective categories
You can also check out the official Inside Windows Live blog post, and demo videos for all the new features are available at http://www.anotherlookathotmail.com.
Posted October 3rd, 2011 at 12:22 pm
Category: Featured, News
Tags: Hotmail, Wave 5, Windows Live
  • Kitty Burgers

    I think I’d like one of those Hotmail mugs too!

    • Doriscolley

      I want a hotmail mug, I love then

  • http://twitter.com/Kittyburgers Kitty Burgers

    I think I’d like one of those Hotmail mugs too!

  • http://twitter.com/Kittyburgers Kitty Burgers

    I think I’d like one of those Hotmail mugs too!

    • Doriscolley

      I want a hotmail mug, I love then

  • http://macrosofter.wordpress.com/ quikboy

    As I stated before, it’s mostly a brand perception, kinda like IE. Even if they’ve done a really great job to make the service at least equal in footing with the de facto brand of choice, people will still ignore or not bother to update their knowledge of a brand just because of its name. They will shoulder disbelief at the thought that something they remember being so terrible could have actually improved.

    Plus another gripe I hear, is logging in. With Google or Yahoo!, if you created an e-mail name through their services, you can login as just that, without having to affix the @gmail.com or @yahoo.com, and saves a bit of time. With Hotmail however, you have to enter the whole thing. Yes, there may be confusion between @live.com, @hotmail.com, and @msn.com but at least do what Yahoo! did with their rocketmail and yahoo domains, and consider live to be the de facto login over hotmail.

    • Mario Albertico

      I think you’re absolutely right about brand perception. Look at Gmail, it had a horrible UI and still became insanely popular. Why? Because it’s “cool” and “everyone else” is signing up/using it (within certain demographics). How they plan to make people actually believe Hotmail is cool-enough to switch back/stay is beyond me. Seems like exposure might be one of the most effective; I say Microsoft should jump on all of the deals with college campuses looking to outsource their e-mail systems. Currently, my campus is searching for an e-mail service provider to save money, but the problem? Hotmail wasn’t even on their survey question that was sent out to all current students and asked to select possible providers for consideration! Saddening…

  • http://macrosofter.wordpress.com/ quikboy

    As I stated before, it’s mostly a brand perception, kinda like IE. Even if they’ve done a really great job to make the service at least equal in footing with the de facto brand of choice, people will still ignore or not bother to update their knowledge of a brand just because of its name. They will shoulder disbelief at the thought that something they remember being so terrible could have actually improved.

    Plus another gripe I hear, is logging in. With Google or Yahoo!, if you created an e-mail name through their services, you can login as just that, without having to affix the @gmail.com or @yahoo.com, and saves a bit of time. With Hotmail however, you have to enter the whole thing. Yes, there may be confusion between @live.com, @hotmail.com, and @msn.com but at least do what Yahoo! did with their rocketmail and yahoo domains, and consider live to be the de facto login over hotmail.

  • http://macrosofter.wordpress.com/ quikboy

    As I stated before, it’s mostly a brand perception, kinda like IE. Even if they’ve done a really great job to make the service at least equal in footing with the de facto brand of choice, people will still ignore or not bother to update their knowledge of a brand just because of its name. They will shoulder disbelief at the thought that something they remember being so terrible could have actually improved.

    Plus another gripe I hear, is logging in. With Google or Yahoo!, if you created an e-mail name through their services, you can login as just that, without having to affix the @gmail.com or @yahoo.com, and saves a bit of time. With Hotmail however, you have to enter the whole thing. Yes, there may be confusion between @live.com, @hotmail.com, and @msn.com but at least do what Yahoo! did with their rocketmail and yahoo domains, and consider live to be the de facto login over hotmail.

    • Mario Albertico

      I think you’re absolutely right about brand perception. Look at Gmail, it had a horrible UI and still became insanely popular. Why? Because it’s “cool” and “everyone else” is signing up/using it (within certain demographics). How they plan to make people actually believe Hotmail is cool-enough to switch back/stay is beyond me. Seems like exposure might be one of the most effective; I say Microsoft should jump on all of the deals with college campuses looking to outsource their e-mail systems. Currently, my campus is searching for an e-mail service provider to save money, but the problem? Hotmail wasn’t even on their survey question that was sent out to all current students and asked to select possible providers for consideration! Saddening…

  • Asrialys

    I hope that feature about flagged e-mails at the top can be turned off. It’s not like there isn’t a Quick View button that shows all flagged e-mails.

    • Galileo Vieira

      Hey, Galileo from the Hotmail team here. Flagging can be turned off.

  • Asrialys

    I hope that feature about flagged e-mails at the top can be turned off. It’s not like there isn’t a Quick View button that shows all flagged e-mails.

    • Galileo Vieira

      Hey, Galileo from the Hotmail team here. Flagging can be turned off.

  • Asrialys

    I hope that feature about flagged e-mails at the top can be turned off. It’s not like there isn’t a Quick View button that shows all flagged e-mails.

    • Galileo Vieira

      Hey, Galileo from the Hotmail team here. Flagging can be turned off.

  • http://gregsedwards.wordpress.com/ Greg Edwards

    I’ve said this to my Microsoft contacts, but I think it bears repeating here. I have the same @hotmail and @live addresses, because I wanted to protect my identity and aliases didn’t exist back then. I don’t really care to manage two separate Live IDs, and the @live just forwards to my @hotmail address. There needs to be an option to coalesce those multiple accounts into one central account with multiple aliases. Cleaner and simpler FTW!

    • Galileo Vieira

      Would like to better understand your scenario. Want to chat offline?

      • http://gregsedwards.wordpress.com/ Greg Edwards

        Absolutely. I’m gregsedwards at Hotmail, Live, Twitter, FB, and pretty much everywhere else around the Webernets. Thanks!

    • http://www.LiveSide.net Kip Kniskern – LiveSide.net

      Just asked the question, Dick Craddock said that there’s nothing to announce today, but they’ve definitely heard the feedback, and it’s something “he would love to see personally”

    • Mario Albertico

      There are no words to describe how happy I would be if they made this a reality…

  • Anonymous

    I’ve said this to my Microsoft contacts, but I think it bears repeating here. I have the same @hotmail and @live addresses, because I wanted to protect my identity and aliases didn’t exist back then. I don’t really care to manage two separate Live IDs, and the @live just forwards to my @hotmail address. There needs to be an option to coalesce those multiple accounts into one central account with multiple aliases. Cleaner and simpler FTW!

    • Mario Albertico

      There are no words to describe how happy I would be if they made this a reality…

  • Anonymous

    I’ve said this to my Microsoft contacts, but I think it bears repeating here. I have the same @hotmail and @live addresses, because I wanted to protect my identity and aliases didn’t exist back then. I don’t really care to manage two separate Live IDs, and the @live just forwards to my @hotmail address. There needs to be an option to coalesce those multiple accounts into one central account with multiple aliases. Cleaner and simpler FTW!

    • Galileo Vieira

      Would like to better understand your scenario. Want to chat offline?

    • http://www.LiveSide.net Kip Kniskern – LiveSide.net

      Just asked the question, Dick Craddock said that there’s nothing to announce today, but they’ve definitely heard the feedback, and it’s something “he would love to see personally”

  • Anonymous

    I’ve said this to my Microsoft contacts, but I think it bears repeating here. I have the same @hotmail and @live addresses, because I wanted to protect my identity and aliases didn’t exist back then. I don’t really care to manage two separate Live IDs, and the @live just forwards to my @hotmail address. There needs to be an option to coalesce those multiple accounts into one central account with multiple aliases. Cleaner and simpler FTW!

    • Galileo Vieira

      Would like to better understand your scenario. Want to chat offline?

      • Anonymous

        Absolutely. I’m gregsedwards at Hotmail, Live, Twitter, FB, and pretty much everywhere else around the Webernets. Thanks!

    • http://www.LiveSide.net Kip Kniskern – LiveSide.net

      Just asked the question, Dick Craddock said that there’s nothing to announce today, but they’ve definitely heard the feedback, and it’s something “he would love to see personally”

    • Mario Albertico

      There are no words to describe how happy I would be if they made this a reality…

  • Rui Pedro

    what about @bing.com, microsoft?

  • Rui Pedro

    what about @bing.com, microsoft?

  • Rui Pedro

    what about @bing.com, microsoft?

  • jkth

    I thought there was some Hotmail/Facebook news coming. The event is still going on but I would have thought anything about FB would have been top of the bill, no such news passed on by Kip as yet. New features look interesting but nothing earth shattering.

  • Anonymous

    I thought there was some Hotmail/Facebook news coming. The event is still going on but I would have thought anything about FB would have been top of the bill, no such news passed on by Kip as yet. New features look interesting but nothing earth shattering.

  • Anonymous

    I thought there was some Hotmail/Facebook news coming. The event is still going on but I would have thought anything about FB would have been top of the bill, no such news passed on by Kip as yet. New features look interesting but nothing earth shattering.

  • http://gregsedwards.wordpress.com/ Greg Edwards

    For the record, I’m seriously hoping for a Metro-fied Windows Live web UI.

  • Galileo Vieira

    For those that want a look at some of the new features being mentioned, we’ve got some videos up at http://www.anotherlookathotmail.com

  • Anonymous

    For the record, I’m seriously hoping for a Metro-fied Windows Live web UI.

  • Galileo Vieira

    For those that want a look at some of the new features being mentioned, we’ve got some videos up at http://www.anotherlookathotmail.com

  • Galileo Vieira

    For those that want a look at some of the new features being mentioned, we’ve got some videos up at http://www.anotherlookathotmail.com

  • Anonymous

    For the record, I’m seriously hoping for a Metro-fied Windows Live web UI.

  • Galileo Vieira

    For those that want a look at some of the new features being mentioned, we’ve got some videos up at http://www.anotherlookathotmail.com

  • MsRose

    Sadly, it really doesn’t matter what they do, it’s too much of a tarnished brand.

    Either way, there’s still way too much spam ending up in a bulging junk folder than i care to look at. My gmail account on the other hand gets none, and i’ve had it for years.

    • jkth

      If you use GMail how do you know how much spam ends up in a Hotmail junk folder? Are you telepathic?

  • MsRose

    Sadly, it really doesn’t matter what they do, it’s too much of a tarnished brand.

    Either way, there’s still way too much spam ending up in a bulging junk folder than i care to look at. My gmail account on the other hand gets none, and i’ve had it for years.

  • MsRose

    Sadly, it really doesn’t matter what they do, it’s too much of a tarnished brand.

    Either way, there’s still way too much spam ending up in a bulging junk folder than i care to look at. My gmail account on the other hand gets none, and i’ve had it for years.

    • Anonymous

      If you use GMail how do you know how much spam ends up in a Hotmail junk folder? Are you telepathic?

  • Anonymous

    my best friend’s mom makes $78 an hour on the computer. She has been out of job for 9 months but last month her check was $7587 just working on the computer for a few hours. Read about it here HardRich.com

  • Anonymous

    my best friend’s mom makes $78 an hour on the computer. She has been out of job for 9 months but last month her check was $7587 just working on the computer for a few hours. Read about it here HardRich.com

  • Divyam Singh

    When will these feature be available to the latest?

    • Galileo Vieira

      They’ll start rolling out in the next few weeks.

      • Divyam Singh

        Thanks. Also… will it include any  new themes or anything like windows 8 metro ? No offense but the hotmail looks dated.. i have ben using Windows 8 DP and everything seems so much fluid and looks better.

        • Galileo Vieira

          No comments there, sorry, but glad your enjoying Win8 DP!

        • http://www.todayinwindows.com/ Ian Aldrighetti

          I agree. I think Hotmail’s current UI is clunky feeling.

    • Sevilish

      Two-weeks from now. :)

  • Divyam Singh

    When will these feature be available to the latest?

    • Galileo Vieira

      They’ll start rolling out in the next few weeks.

      • Divyam Singh

        Thanks. Also… will it include any  new themes or anything like windows 8 metro ? No offense but the hotmail looks dated.. i have ben using Windows 8 DP and everything seems so much fluid and looks better.

        • http://www.todayinwindows.com/ Ian Aldrighetti

          I agree. I think Hotmail’s current UI is clunky feeling.

  • Divyam Singh

    When will these feature be available to the latest?

    • Galileo Vieira

      They’ll start rolling out in the next few weeks.

      • Divyam Singh

        Thanks. Also… will it include any  new themes or anything like windows 8 metro ? No offense but the hotmail looks dated.. i have ben using Windows 8 DP and everything seems so much fluid and looks better.

        • Galileo Vieira

          No comments there, sorry, but glad your enjoying Win8 DP!

        • http://www.todayinwindows.com/ Ian Aldrighetti

          I agree. I think Hotmail’s current UI is clunky feeling.

    • Sevilish

      Two-weeks from now. :)

  • henryed07

    Will the instant actions work if you have the reading pane turned on? Also where will the categories be displayed if you use the reading pane?

    • Galileo Vieira

      Yes to the first question. Depends to the second. If you use the reading pane on the bottom, the categories will show up. If you set it to the right, they won’t. This is not final and may change, so do take that into consideration please.

      • henryed07

        Ok, thank you. hopefully they will show up some way or another! if not it’s then it’s a great improvement

  • http://twitter.com/Henryed07 Henry Edwards

    Will the instant actions work if you have the reading pane turned on? Also where will the categories be displayed if you use the reading pane?

  • http://twitter.com/Henryed07 Henry Edwards

    Will the instant actions work if you have the reading pane turned on? Also where will the categories be displayed if you use the reading pane?

    • Galileo Vieira

      Yes to the first question. Depends to the second. If you use the reading pane on the bottom, the categories will show up. If you set it to the right, they won’t. This is not final and may change, so do take that into consideration please.

      • http://twitter.com/Henryed07 Henry Edwards

        Ok, thank you. hopefully they will show up some way or another! if not it’s then it’s a great improvement

  • http://www.todayinwindows.com/ Ian Aldrighetti

    What about the interface? Will that be changed?

    It feels old and clunky, and I still have many annoying issues with Hotmail… Such as when I hit the refresh icon, it doesn’t actually load the new mail if there is any, and I have to manually refresh the page, or the unread count in a folder is no longer accurate, and other times a message just won’t load period.

    • Me_A_Stranger

      I agree, there is the great need to do something about the interface. Just adding features will do nothing, if people don’t like the interface. It would just be anothe old windows mobile rich in feature than WP7 but with the lacking interface.

  • http://www.todayinwindows.com/ Ian Aldrighetti

    What about the interface? Will that be changed?

    It feels old and clunky, and I still have many annoying issues with Hotmail… Such as when I hit the refresh icon, it doesn’t actually load the new mail if there is any, and I have to manually refresh the page, or the unread count in a folder is no longer accurate, and other times a message just won’t load period.

    • Anonymous

      I agree, there is the great need to do something about the interface. Just adding features will do nothing, if people don’t like the interface. It would just be anothe old windows mobile rich in feature than WP7 but with the lacking interface.

  • http://www.todayinwindows.com/ Ian Aldrighetti

    What about the interface? Will that be changed?

    It feels old and clunky, and I still have many annoying issues with Hotmail… Such as when I hit the refresh icon, it doesn’t actually load the new mail if there is any, and I have to manually refresh the page, or the unread count in a folder is no longer accurate, and other times a message just won’t load period.

    • Anonymous

      I agree, there is the great need to do something about the interface. Just adding features will do nothing, if people don’t like the interface. It would just be anothe old windows mobile rich in feature than WP7 but with the lacking interface.

  • jcmoss1965

    will hotmail calendar,live contacts and web messenger also be updated?
     please say yes.

  • jcmoss1965

    will hotmail calendar,live contacts and web messenger also be updated?
     please say yes.

  • jcmoss1965

    will hotmail calendar,live contacts and web messenger also be updated?
     please say yes.

  • Peter Henkel

    When will Hotmail support grouping messages into threads with same sender and same subject?

    • Galileo Vieira

      Hey Peter, we do have the option of grouping messages by conversations. If you don’t have it enabled, head over to your options page and click on “Conversations and faster reading” under the Reading Email header.

      • Peter Henkel

         I did that. But it only grouped messages that was reply to messages. For example, I’m receiving e-mails about changes in Bugzilla system. Many messages are about same thing, but even if sender and subject are identical, messages will still display separately.

        • Galileo Vieira

          Hmm, can we chat offline about this? I want to make sure that I’m understanding your issue correctly.

          • Terepin64

            Sure thing. Do you want to talk with WLM?

          • Terepin64

            Sure thing. Do you want to talk with WLM?

          • Galileo Vieira

            I’d prefer Twitter if possible. @galileovieira

          • Peter Henkel

             Request sent.

      • Sevilish

        Converstion threading it is!

  • Peter Henkel

    When will Hotmail support grouping messages into threads with same sender and same subject?

  • Peter Henkel

    When will Hotmail support grouping messages into threads with same sender and same subject?

    • Galileo Vieira

      Hey Peter, we do have the option of grouping messages by conversations. If you don’t have it enabled, head over to your options page and click on “Conversations and faster reading” under the Reading Email header.

      • Peter Henkel

         I did that. But it only grouped messages that was reply to messages. For example, I’m receiving e-mails about changes in Bugzilla system. Many messages are about same thing, but even if sender and subject are identical, messages will still display separately.

        • Galileo Vieira

          Hmm, can we chat offline about this? I want to make sure that I’m understanding your issue correctly.

          • Terepin64

            Sure thing. Do you want to talk with WLM?

          • Galileo Vieira

            I’d prefer Twitter if possible. @galileovieira

          • Peter Henkel

             Request sent.

      • Sevilish

        Converstion threading it is!

  • Me_A_Stranger

    There has to be an overhaul to the home page of hotmail. It doesn’t look great when the ads are placed in the middle just next to the activities information pane while ignoring the plenty of useless white empty space on the right side. Since they cannot exclude the ads, it would be so nice if they can manage ads and make the profile look more simple and elegent. Also, I find the font size used in profile page a little bit tiny especially “profile and sign out ” words.

  • Anonymous

    There has to be an overhaul to the home page of hotmail. It doesn’t look great when the ads are placed in the middle just next to the activities information pane while ignoring the plenty of useless white empty space on the right side. Since they cannot exclude the ads, it would be so nice if they can manage ads and make the profile look more simple and elegent. Also, I find the font size used in profile page a little bit tiny especially “profile and sign out ” words.

  • Anonymous

    There has to be an overhaul to the home page of hotmail. It doesn’t look great when the ads are placed in the middle just next to the activities information pane while ignoring the plenty of useless white empty space on the right side. Since they cannot exclude the ads, it would be so nice if they can manage ads and make the profile look more simple and elegent. Also, I find the font size used in profile page a little bit tiny especially “profile and sign out ” words.

  • http://www.LiveSide.net Kip Kniskern – LiveSide.net

    Hey, first of all, why I flew all the way to San Francisco on the same plane with Chris Jones to end up here reading your comments in a Starbucks with the rain falling down outside, I’ll never know.  Seattle, ever hear of it? ;)

    Next, applause and thanks to Galileo for being on point here, really appreciate getting news from the source, as do our readers (if you didn’t know, Galileo works on the Hotmail team).

    Third, nothing about a Hotmail/Facebook announcement, or any new Metro-style features.  One piece of news that we’ll delve into a bit more is the Android app announcement.  Anyone have an Android that’s able to download the app from the marketplace and check it out for us?

  • http://www.LiveSide.net Kip Kniskern – LiveSide.net

    Hey, first of all, why I flew all the way to San Francisco on the same plane with Chris Jones to end up here reading your comments in a Starbucks with the rain falling down outside, I’ll never know.  Seattle, ever hear of it? ;)

    Next, applause and thanks to Galileo for being on point here, really appreciate getting news from the source, as do our readers (if you didn’t know, Galileo works on the Hotmail team).

    Third, nothing about a Hotmail/Facebook announcement, or any new Metro-style features.  One piece of news that we’ll delve into a bit more is the Android app announcement.  Anyone have an Android that’s able to download the app from the marketplace and check it out for us?

  • http://www.LiveSide.net Kip Kniskern – LiveSide.net

    Hey, first of all, why I flew all the way to San Francisco on the same plane with Chris Jones to end up here reading your comments in a Starbucks with the rain falling down outside, I’ll never know.  Seattle, ever hear of it? ;)

    Next, applause and thanks to Galileo for being on point here, really appreciate getting news from the source, as do our readers (if you didn’t know, Galileo works on the Hotmail team).

    Third, nothing about a Hotmail/Facebook announcement, or any new Metro-style features.  One piece of news that we’ll delve into a bit more is the Android app announcement.  Anyone have an Android that’s able to download the app from the marketplace and check it out for us?

  • James079

    I am still getting this error when I try to log in with HTTPS….. “Your Windows Live ID can’t use HTTPS automatically because this feature is not available for your account type.” Any idea when this will be fixed ?

    • http://www.LiveSide.net Kip Kniskern – LiveSide.net

      Can you try this again? I just heard that full SSL is now enabled (thanks Tom)

      • James079

        Have been trying for over a year, this morning gave the same error – and I’m on Hotmail Plus to make things worse :s

  • James079

    I am still getting this error when I try to log in with HTTPS….. “Your Windows Live ID can’t use HTTPS automatically because this feature is not available for your account type.” Any idea when this will be fixed ?

    • http://www.LiveSide.net Kip Kniskern – LiveSide.net

      Can you try this again? I just heard that full SSL is now enabled (thanks Tom)

      • James079

        Have been trying for over a year, this morning gave the same error – and I’m on Hotmail Plus to make things worse :s

  • James079

    I am still getting this error when I try to log in with HTTPS….. “Your Windows Live ID can’t use HTTPS automatically because this feature is not available for your account type.” Any idea when this will be fixed ?

    • http://www.LiveSide.net Kip Kniskern – LiveSide.net

      Can you try this again? I just heard that full SSL is now enabled (thanks Tom)

      • James079

        Have been trying for over a year, this morning gave the same error – and I’m on Hotmail Plus to make things worse :s

  • Tom L

    will windows phone 7 be able to flag emails with this update?

    • http://www.LiveSide.net Kip Kniskern – LiveSide.net

      Not currently, another feature request that Hotmail is aware of :)

  • Tom L

    will windows phone 7 be able to flag emails with this update?

  • Tom L

    will windows phone 7 be able to flag emails with this update?

    • http://www.LiveSide.net Kip Kniskern – LiveSide.net

      Not currently, another feature request that Hotmail is aware of :)

  • http://twitter.com/hoangdunglp Nguyen Hoang Dung

    What do you think about Zoho Mail?

  • http://twitter.com/hoangdunglp Nguyen Hoang Dung

    What do you think about Zoho Mail?

  • http://twitter.com/hoangdunglp Nguyen Hoang Dung

    What do you think about Zoho Mail?

  • Sevilish

    Hello good mails… Goodbye spam mails… ;)

  • Sevilish

    Hello good mails… Goodbye spam mails… ;)

  • Sevilish

    Hello good mails… Goodbye spam mails… ;)

  • $14196660

    Did anyone get the update yet? I got four hotmail accounts and none of them is upgraded as of now…

  • Anonymous

    Did anyone get the update yet? I got four hotmail accounts and none of them is upgraded as of now…

  • Anonymous

    Did anyone get the update yet? I got four hotmail accounts and none of them is upgraded as of now…

  • Anonymous

    Did anyone get the update yet? I got four hotmail accounts and none of them is upgraded as of now…

  • Galileo Vieira

    Hey, Galileo from the Hotmail team here. Flagging can be turned off.

  • Anonymous

    Absolutely. I’m gregsedwards at Hotmail, Live, Twitter, FB, and pretty much everywhere else around the Webernets. Thanks!

  • Anonymous

    If you use GMail how do you know how much spam ends up in a Hotmail junk folder? Are you telepathic?

  • Galileo Vieira

    Yes to the first question. Depends to the second. If you use the reading pane on the bottom, the categories will show up. If you set it to the right, they won’t. This is not final and may change, so do take that into consideration please.

  • http://twitter.com/Henryed07 Henry Edwards

    Ok, thank you. hopefully they will show up some way or another! if not it’s then it’s a great improvement

  • Galileo Vieira

    No comments there, sorry, but glad your enjoying Win8 DP!

  • Mario Albertico

    I think you’re absolutely right about brand perception. Look at Gmail, it had a horrible UI and still became insanely popular. Why? Because it’s “cool” and “everyone else” is signing up/using it (within certain demographics). How they plan to make people actually believe Hotmail is cool-enough to switch back/stay is beyond me. Seems like exposure might be one of the most effective; I say Microsoft should jump on all of the deals with college campuses looking to outsource their e-mail systems. Currently, my campus is searching for an e-mail service provider to save money, but the problem? Hotmail wasn’t even on their survey question that was sent out to all current students and asked to select possible providers for consideration! Saddening…

  • Galileo Vieira

    Hey Peter, we do have the option of grouping messages by conversations. If you don’t have it enabled, head over to your options page and click on “Conversations and faster reading” under the Reading Email header.

  • Peter Henkel

     I did that. But it only grouped messages that was reply to messages. For example, I’m receiving e-mails about changes in Bugzilla system. Many messages are about same thing, but even if sender and subject are identical, messages will still display separately.

  • Sevilish

    Converstion threading it is!

  • Galileo Vieira

    Hmm, can we chat offline about this? I want to make sure that I’m understanding your issue correctly.

  • Terepin64

    Sure thing. Do you want to talk with WLM?

  • Galileo Vieira

    I’d prefer Twitter if possible. @galileovieira

  • Doriscolley

    I want a hotmail mug, I love then

  • Peter Henkel

     Request sent.

  • http://www.LiveSide.net Kip Kniskern – LiveSide.net

    Not currently, another feature request that Hotmail is aware of :)

  • Sevilish

    Converstion threading it is!

  • Sevilish

    Two-weeks from now. :)