• http://gcoupe.wordpress.com/ Geoff Coupe

    Yes, and on my profile page, I can change everything EXCEPT country of residence. And there is still no option to delete my Zune/Xbox Live account entirely.

    So I think that Microsoft are still in contravention of European Directive 95/46/EC, Article 12(b), which states:
    “Member States shall guarantee every data subject (that’s me) the right to obtain from the controller (that’s Microsoft): as appropriate the rectification, erasure or blocking of data the processing of which does not comply with the provisions of this Directive, in particular because of the incomplete or inaccurate nature of the data“

    My Zune/Xbox Live account has inaccurate data: the country of residence is shown as the US, instead of the NL.
    If I (or Microsoft) can’t change it, and I (or Microsoft) can’t delete the Zune/Xbox account that contains this inaccurate data, then I reckon Microsoft are contravening EU laws.

    • Malkness

      Yea, the facts that you can’t:
      1) …change country of residence (therefore add forign credit cards)
      2) …delete zune/xbox account (for example to create a new one with the correct country)
      3) …re-add a deleted windows phone to your account without resetting it

      SUCK BIG TIME! This is outrageous!