NewMail becomes Outlook.com: “email for the next billion inboxes”

By Kip Kniskern | Posted July 31, 2012 60 comments

OutlookToday Microsoft announced a preview of Outlook.com, the successor to Hotmail on the web, some of what we’ve shown you already as “NewMail”.  With Outlook.com, Microsoft is in one fell swoop modernizing webmail, providing a new marketing engine for noteworthy but perhaps unappreciated features such as Sweep and Categories, and continuing the trend of consolidating brands and putting Office back in the center of the experience.

For too long, Microsoft has, although with good intentions at the time, offered up a number of services to a rapidly changing online environment that had the unintended consequences of diluting a number of Microsoft brands.  With Outlook.com, your mail is in Outlook (not Windows Live Mail or Hotmail), it has a consistent look with the rest of Microsoft’s Metro makeover, and it’s connected to your desktop via Exchange ActiveSync, not DeltaSync or POP or whatever.

In a blog post today on the Outlook blog of all places, Corporate Vice President Chris Jones introduces Outlook.com and the post outlines Outlook.com’s major features, summarized here:

  • Modern experience for modern browsers and devices: A fresh, clean user interface that’s intuitive to use, works across your devices with Exchange ActiveSync, and gets the clutter out of your way with 60% fewer pixels in the header and 30% more messages visible in your inbox. Plus no display ads or large search boxes that take up that extra space.
  • Connected to friends and co-workers, wherever they are: Outlook.com preview is connected to Facebook, Twitter, LinkedIn, Google, and soon, Skype. You can view pictures of your friends, messages, status updates, chats, calls – all powered by an always up-to-date contact list that is similarly connected to those networks.
  • Smart and Powerful: Outlook.com automatically sorts your messages from contacts, newsletters, shipping updates, and social updates, and with sweep you can move or delete them in a few clicks. Plus, the service includes free Office Web Apps – Word, Excel, PowerPoint and OneNote, as well as SkyDrive.
  • Puts you in control: Keeps your personal mail personal (no ads in person-to-person mails and no scanning your personal mail to serve ads), and has great tools for power users

It looks like the race is on for new Outlook.com email addresses, we just tried to create a new account and were stopped by the Captcha, which would not take our input even though it was correct, probably under some pressure!  You can try out the new Hotmail NewMail Outlook.com by going to www.Outlook.com and either creating a new account or logging in to your existing Hotmail account (we also had a bit of trouble here trying to get our “Custom Domains” @liveside.net, which is essentially a Hotmail account, account to switch over, but expect there to be a few glitches as this is going to be one popular service!)

Posted July 31st, 2012 at 10:21 am
Category: Featured, News
Tags: Hotmail, Outlook.com
  • eknirb

    Well, I transferred mine over to Outlook.com; it does keep signing me out, tho.

  • eknirb

    Well, I transferred mine over to Outlook.com; it does keep signing me out, tho.

  • Sugadevan

    Im Loving Outlook <3

  • Sugadevan

    Im Loving Outlook <3

  • ericmilr

    I just signed up…everything seems to be working normally.  Looks great!

  • ericmilr

    I just signed up…everything seems to be working normally.  Looks great!

  • The_grand_user

    Whereas when I visited the site for the first time, it automatically logged me in with my hotmail account.

  • The_grand_user

    Whereas when I visited the site for the first time, it automatically logged me in with my hotmail account.

  • Asbjørn

    But it still has not implemented “Send as” correctly, so it still says “on behalf of”. That makes it unusable. Why won’t Microsoft do it properly?

  • Asbjørn

    But it still has not implemented “Send as” correctly, so it still says “on behalf of”. That makes it unusable. Why won’t Microsoft do it properly?

  • CokeZero

    Looks great, and it’s works great too. Just i cannot e-mail someone…

  • CokeZero

    Looks great, and it’s works great too. Just i cannot e-mail someone…

  • Mario Albertico

    Wow…very impressive move on the branding. However, in the rush of excitement, I signed up for a completely new Outlook account before thinking it would be possible to add an @outlook alias to my current @msn account. So, has anybody found the way to link Microsoft accounts in the new Outlook UI?

    • guest

      I have the same problem.

    • ericmilr

       Same thing here, lol.  If you go to the gear icon next to your name you can find link accounts.

      • Mario Albertico

        Haha, nice to see I’m not the only one… But yeah, I’m quite mad at myself because I really would have liked the @outlook address as an alias and not a whole new account to manage. I’m able to see all my previously linked accounts there too, but I can’t find a way to link any new ones.

        • guest

          Yeah, I hope microsoft will give us the option to use our old account adress (wich is an alias now) as account adress again.

        • http://cfnnm.tumblr.com Kureno

          I did the same thing =P. But I find a way to keep using my old address as my default sending email. I just went to the gear icon, then “More mail settings” -> “Sending/receiving email from other accounts” -> “Add another account to send mail from”. Here, I added my old email. The service send me a confirmation mail and I received it at the folder created for my old address. Just click the confirmation link and bingo!
          Then, I just went to the same options page and set my old address as my default sending email.
          BTW, I saw many people complaining about the “on behalf of” thing, but I send various emails using this method and none shows such text. I wonder why… Well, it’s not a problem for me =).

    • Rodolfo G.

      The same happened to me… And now to be able to delete the new account and use it as an alias one would have to wait 270 days… I just hope MS would open an option to convert an account to an alias (highly doubt it’ll ever exist though)..

    • João Morgado

       Same problem here. What I would like is to upgrade the old account to a new   outlook.com. What I did was to create a new account and now I have to wait 270 days before I’m able to do so.

      Unfortunately, I don’t think that Microsoft is making it possible to permanently delete these new accounts so you can use the desired username…

  • Mario Albertico

    Wow…very impressive move on the branding. However, in the rush of excitement, I signed up for a completely new Outlook account before thinking it would be possible to add an @outlook alias to my current @msn account. So, has anybody found the way to link Microsoft accounts in the new Outlook UI?

    • guest

      I have the same problem.

    • ericmilr

       Same thing here, lol.  If you go to the gear icon next to your name you can find link accounts.

      • Mario Albertico

        Haha, nice to see I’m not the only one… But yeah, I’m quite mad at myself because I really would have liked the @outlook address as an alias and not a whole new account to manage. I’m able to see all my previously linked accounts there too, but I can’t find a way to link any new ones.

        • guest

          Yeah, I hope microsoft will give us the option to use our old account adress (wich is an alias now) as account adress again.

        • http://cfnnm.tumblr.com Kureno

          I did the same thing =P. But I find a way to keep using my old address as my default sending email. I just went to the gear icon, then “More mail settings” -> “Sending/receiving email from other accounts” -> “Add another account to send mail from”. Here, I added my old email. The service send me a confirmation mail and I received it at the folder created for my old address. Just click the confirmation link and bingo!
          Then, I just went to the same options page and set my old address as my default sending email.
          BTW, I saw many people complaining about the “on behalf of” thing, but I send various emails using this method and none shows such text. I wonder why… Well, it’s not a problem for me =).

    • Rodolfo G.

      The same happened to me… And now to be able to delete the new account and use it as an alias one would have to wait 270 days… I just hope MS would open an option to convert an account to an alias (highly doubt it’ll ever exist though)..

    • João Morgado

       Same problem here. What I would like is to upgrade the old account to a new   outlook.com. What I did was to create a new account and now I have to wait 270 days before I’m able to do so.

      Unfortunately, I don’t think that Microsoft is making it possible to permanently delete these new accounts so you can use the desired username…

  • eknirb

    get signed out CONSTANTLY in Chrome so it’s unusable.  FF does not present this challenge tho.

  • eknirb

    get signed out CONSTANTLY in Chrome so it’s unusable.  FF does not present this challenge tho.

  • Kev

    I wonder if I switch my address over, like WP, will my Windows 8 preview also need to be reset?  Also, the story talks about Word and the other Office apps but I don’t see them, is that something that is coming soon?

  • Kev

    I wonder if I switch my address over, like WP, will my Windows 8 preview also need to be reset?  Also, the story talks about Word and the other Office apps but I don’t see them, is that something that is coming soon?

  • Guest

    So far Mail and People have been changed to the new Metro look but Calendar and SkyDrive have not.  The one major feature I’m hoping for in calendar is the ability to enable alternate calendars (in my case the Hebrew calendar) and the ability to schedule recurring events on the alternate calendar.  I can currently do this in the Outlook client and it works in Outlook Webmail on my employer’s Exchange Server 2007, but not on Windows Phone 7.5 or in Hotmail. This post says that Outlook.com uses Exchange ActiveSync so I’m hoping that this feature will now be present once they role out the Outlook.com calendar.  Here’s hoping!

  • Steven

    So far Mail and People have been changed to the new Metro look but Calendar and SkyDrive have not.  The one major feature I’m hoping for in calendar is the ability to enable alternate calendars (in my case the Hebrew calendar) and the ability to schedule recurring events on the alternate calendar.  I can currently do this in the Outlook client and it works in Outlook Webmail on my employer’s Exchange Server 2007, but not on Windows Phone 7.5 or in Hotmail. This post says that Outlook.com uses Exchange ActiveSync so I’m hoping that this feature will now be present once they role out the Outlook.com calendar.  Here’s hoping!

  • Asovse1
  • http://www.facebook.com/profile.php?id=548946468 Bryan Tran
  • Guest

    When you edit a contact in People there is the option of adding a Yomi Name.  That such a feature exists for non-English speakers (a Yomi name is a variant pronunciation for Japanese names) bodes well for my hopes for a non-Gregorian calendar feature in Calendar.  Fingers crossed!

  • Steven

    When you edit a contact in People there is the option of adding a Yomi Name.  That such a feature exists for non-English speakers (a Yomi name is a variant pronunciation for Japanese names) bodes well for my hopes for a non-Gregorian calendar feature in Calendar.  Fingers crossed!

  • http://www.facebook.com/profile.php?id=100000386235192 Iain Berryman

    I wonder when there will be an @outlook.co.uk?

  • http://www.facebook.com/profile.php?id=100000386235192 Iain Berryman

    I wonder when there will be an @outlook.co.uk?

  • JSYOUNG571

    Like the preview of the new email service and contacts. Just one question. When are we going to be able to upload our own contact’s photos instead of having a contact photo from Facebook or Twitter? Their our quite a few contacts in my list that do not do the social network  thing.  Therefore, their contact pictures are blank, like they were with Hotmail.

  • JSYOUNG571

    Like the preview of the new email service and contacts. Just one question. When are we going to be able to upload our own contact’s photos instead of having a contact photo from Facebook or Twitter? Their our quite a few contacts in my list that do not do the social network  thing.  Therefore, their contact pictures are blank, like they were with Hotmail.

  • eknirb

    btw..where are CONTACTS?

  • eknirb

    btw..where are CONTACTS?

  • eknirb

    never mind, found em on the drop down.

  • eknirb

    never mind, found em on the drop down.

  • wasapasserby

    Aaaaaaand…Opera functionality is broken again.  I guess me and the three other Hotmail Opera users are out of luck again.

  • wasapasserby

    Aaaaaaand…Opera functionality is broken again.  I guess me and the three other Hotmail Opera users are out of luck again.

  • Mainer

    Is Microsoft once again trying to replace the brand Hotmail? How many times are they going to do this? Why not just stick to their original name?

    • Mainer

       I switched back to the “old” view. I didn’t like seeing Outlook when I have Hotmail.

  • Mainer82

    Is Microsoft once again trying to replace the brand Hotmail? How many times are they going to do this? Why not just stick to their original name?

    • Mainer82

       I switched back to the “old” view. I didn’t like seeing Outlook when I have Hotmail.

  • Ckramer

    I want to access my new outlook.com e-mail and calendar through Microsoft Outlook.  It won’t recognize the new outlook.com address.  Any ideas?

    • damaster

      Just set it up manually, use the following settings:
      – Server: m.hotmail.com
      – Use SSL
      – Domain: (leave blank)

  • Ckramer

    I want to access my new outlook.com e-mail and calendar through Microsoft Outlook.  It won’t recognize the new outlook.com address.  Any ideas?

    • Damaster – LiveSide.net

      Just set it up manually, use the following settings:
      – Server: m.hotmail.com
      – Use SSL
      – Domain: (leave blank)

  • ericmilr

    If anyone wants to transfer their old mail from hotmail into their new outlook email
    account like I did, I found a way..and it’s free…

    https://secure5.trueswitch.com/hotmail/

  • ericmilr

    If anyone wants to transfer their old mail from hotmail into their new outlook email
    account like I did, I found a way..and it’s free…

    https://secure5.trueswitch.com/hotmail/

  • BorgZERO

    In the Options I found “Rename your email address”.  Typed in the new @outlook.com address that I wanted.  It guided me through creating a new folder to move all old Hotmail messages to (optional) and now the old mail delivers there, just like an alias.  Here is an excerpt from the “welcome letter”.
    Here are a few other things to keep in mind:Email sent to your old address will still go to your account.Remember to always sign in with your new address; you won’t be able to sign in with your old one.If you’d like to stop receiving mail sent to your old address, just delete that address in account services.
    Thanks for using Outlook!
    – The Outlook Team

  • BorgZERO

    In the Options I found “Rename your email address”.  Typed in the new @outlook.com address that I wanted.  It guided me through creating a new folder to move all old Hotmail messages to (optional) and now the old mail delivers there, just like an alias.  Here is an excerpt from the “welcome letter”.
    Here are a few other things to keep in mind:Email sent to your old address will still go to your account.Remember to always sign in with your new address; you won’t be able to sign in with your old one.If you’d like to stop receiving mail sent to your old address, just delete that address in account services.
    Thanks for using Outlook!
    – The Outlook Team