Outlook.com, now at 25 million active users, adds features

By Kip Kniskern | In Featured, News | Posted November 27, 2012 71 comments

outlook logoHotmail became Outlook.com in late July (after we’d been showing it to you as “NewMail” since June”, Microsoft’s “modern” take on web based email, and since then, the new-look service has added 25 million active users, including about a third of them who are active Gmail users.  Microsoft hired a research firm to talk to some of those Gmail users, and found that 4 out of 5 said they would switch to Outlook.com, according to a blog post on the Outlook blog this morning.

In addition, Outlook.com is adding some new features, which will be “rolling out in the coming weeks”.  These include:

  • A “one-click” Archive – just select messages and click the Archive button to move them to your Archive (or any other) folder
  • More keyboard shortcuts, including a shortcut to get to the shortcuts.  Coming soon, you’ll be able to just hit the question mark – ? key from the inbox to get a list of keyboard shortcuts, very useful for us part time keyboard shortcut users.
  • New color themes
  • Ability to toggle between “Reply” and “Reply All” as the default option
  • Ability to set option to return to the inbox, or to the next message, after deleting a message

And one more thing, starting today there’s a new Outlook.com for Android app:

Many of us use Outlook.com as much on our phones as we do on a PC. For devices like Windows Phone and iPhone that support Exchange ActiveSync, you have built-in support for Outlook.com – no download necessary. Android devices aren’t consistent in their native support for Exchange ActiveSync, so starting today you can install an Outlook.com for Android on your mobile phone. The new app is free and works on all Android 2.x devices and higher.

Are you using Outlook.com?  What new features do you want to see?

Posted November 27th, 2012 at 10:49 am
Category: Featured, News
Tags: Outlook.com
  • brinke guthrie

    Undo send. Insert image into body of email.

    • sbcookiemonster

      Copy paste works for inserting images into body of email as long as they are hosted on another website.

      • brinke guthrie

        nah I meant insert into body of mail, like Gmail. great feature.

  • eknirb

    Undo send. Insert image into body of email.

    • sbcookiemonster

      Copy paste works for inserting images into body of email as long as they are hosted on another website.

      • eknirb

        nah I meant insert into body of mail, like Gmail. great feature.

  • http://gregsedwards.wordpress.com/ Greg Edwards

    I love the new “Hot-look” mail UI, but how about a fresh coat of paint for poor ol’ Hotmail Calendar? It sticks out like a sore thumb.

  • http://gregsedwards.wordpress.com Greg Edwards

    I love the new “Hot-look” mail UI, but how about a fresh coat of paint for poor ol’ Hotmail Calendar? It sticks out like a sore thumb.

  • http://r27.it/ R27

    Where is Skype video-calling plugin?

  • http://r27.it/ R27

    Where is Skype video-calling plugin?

  • http://twitter.com/SirCasio Jason Phillips

    S/MIME digital signing and encryption (support for this on WindowsPhone and Windows RT)

  • http://twitter.com/SirCasio Jason Phillips

    S/MIME digital signing and encryption (support for this on WindowsPhone and Windows RT)

  • http://nevermetanormalperson.tumblr.com/ Chris Barry

    Call me crazy, but haven’t the last two been available for a little while? I’m pretty sure I saw them at least 2 weeks ago

  • http://anothersoandso.tumblr.com/ Chris Barry

    Call me crazy, but haven’t the last two been available for a little while? I’m pretty sure I saw them at least 2 weeks ago

  • http://www.contino.com/ Andrea Contino

    Kip, do you think they are going to adapt Windows Live Admin Center anytime soon?

    • http://www.LiveSide.net Kip Kniskern – LiveSide.net

      We’ve heard they plan to continue on with WL Admin Center in some form, but nothing specific other than that. We’re keeping our fingers crossed, as all our email runs through WL Admin Center ;)

      • http://www.techmansworld.com/ Michael Hazell

        My domain’s mail runs though it as well. As long as they don’t break it then I’m okay. WL admin center is nice as it is, though your domain’s branding logo needs to be adapted better in Outlook.com. You probably know what I’m talking about.

      • http://www.contino.com/ Andrea Contino

        Kip, I’m currently using Office 2013 which is supporting active sync and Windows live Admin custom domain. What server name should I put in?

  • http://www.contino.com/ Andrea Contino

    Kip, do you think they are going to adapt Windows Live Admin Center anytime soon?

    • http://www.LiveSide.net Kip Kniskern – LiveSide.net

      We’ve heard they plan to continue on with WL Admin Center in some form, but nothing specific other than that. We’re keeping our fingers crossed, as all our email runs through WL Admin Center ;)

      • http://www.techmansworld.com/ Michael Hazell

        My domain’s mail runs though it as well. As long as they don’t break it then I’m okay. WL admin center is nice as it is, though your domain’s branding logo needs to be adapted better in Outlook.com. You probably know what I’m talking about.

      • http://www.contino.com/ Andrea Contino

        Kip, I’m currently using Office 2013 which is supporting active sync and Windows live Admin custom domain. What server name should I put in?

  • Metro Style fan

    Any news on when “Hotmail Calendar” will become “Outlook” Calendar, aka get the metro look?

    • http://www.LiveSide.net Kip Kniskern – LiveSide.net

      We just heard from a Microsoft spokesperson, there’s “nothing to share” about either Calendar or Skype integration. For the life of us we can’t figure out what’s so hard about a calendar :(

      • nuprotocol

        Sigh the calendar is horrid now….

      • Barry Cho

        You’d make an excellent WebComm manager, Kip.

  • Metro Style fan

    Any news on when “Hotmail Calendar” will become “Outlook” Calendar, aka get the metro look?

    • http://www.LiveSide.net Kip Kniskern – LiveSide.net

      We just heard from a Microsoft spokesperson, there’s “nothing to share” about either Calendar or Skype integration. For the life of us we can’t figure out what’s so hard about a calendar :(

      • nuprotocol

        Sigh the calendar is horrid now….

      • Barry Cho

        You’d make an excellent WebComm manager, Kip.

  • Ted

    That Android app is the most disgusting thing I have ever seen. Zero effort.

  • Ted

    That Android app is the most disgusting thing I have ever seen. Zero effort.

  • uberlaff

    wow… still no calendar update. That’s sad.

    • http://www.techmansworld.com/ Michael Hazell

      They should also add an update to Calendar that allows Calendars to be added via URL, which would allow stuff like Todoist to be usable outside of the Outlook desktop client.

  • uberlaff

    wow… still no calendar update. That’s sad.

    • http://www.techmansworld.com/ Michael Hazell

      They should also add an update to Calendar that allows Calendars to be added via URL, which would allow stuff like Todoist to be usable outside of the Outlook desktop client.

  • eternaloptimist1971

    I’d like to see the ability to use Outlook.com as my default email link. I’m tired of having to use ShareThis
    Better yet, an Outlook.com app for Windows 8

    • sbcookiemonster

      ummmm the mail app is pretty much outlook.com in windows 8. At least a very similar style, with more limited options.

    • brinke guthrie

      there is an extension for Chrome for that.

  • http://www.facebook.com/PositiveNRG Christopher King

    I’d like to see the ability to use Outlook.com as my default email link. I’m tired of having to use ShareThis
    Better yet, an Outlook.com app for Windows 8

    • sbcookiemonster

      ummmm the mail app is pretty much outlook.com in windows 8. At least a very similar style, with more limited options.

    • eknirb

      there is an extension for Chrome for that.

  • Swanny246

    “Microsoft hired a research firm to talk to some of those Gmail users, and found that 4 out of 5 said they would switch to Outlook.com”

    So they add Gmail features as a result? :P

  • Swanny246

    “Microsoft hired a research firm to talk to some of those Gmail users, and found that 4 out of 5 said they would switch to Outlook.com”

    So they add Gmail features as a result? :P

  • Jason Hanford-Smith

    The Android app is awful. I’ve installed it, played with it for a bit and removed it. It’s easier to use the stock email client (on my SGS3). The reviews in the Google Play Store are pretty damning. It’s quite shocking given that the Android SkyDrive app is actually pretty decent.

  • http://www.facebook.com/jason.hanfordsmith Jason Hanford-Smith

    The Android app is awful. I’ve installed it, played with it for a bit and removed it. It’s easier to use the stock email client (on my SGS3). The reviews in the Google Play Store are pretty damning. It’s quite shocking given that the Android SkyDrive app is actually pretty decent.

  • tinypocket

    android app is pretty crappy — looks ugly and how do I search email? Might aswell just add imap support so I can use any client.

  • tinypocket

    android app is pretty crappy — looks ugly and how do I search email? Might aswell just add imap support so I can use any client.

  • Brijesh Shah

    One Features I am still missing in Outlook.com compare to Gmail which might be very base level,

    1) Gmail has a feature where Rules to move in folder will apply but still display in Inbox till we archive it
    2) about Outlook, Still there is an issue with Rule Engine. It is not working 100%.
    3) When you create/Modify a rule, There is no option or preview pane where you found how many mails or which type of mails, this will filter. (That obvious we know that’s why we create a Rule. but sometime we forgot to keep more filter to avoid certain mails if we get such preview pane like gmail has).
    4) If we create a rule, I experienced that it doesn’t work sometimes. even there is no option to re-run at any moment if we want to check on certain folder/ inbox. that should be there as a Microsoft Outlook.com

  • Brijesh Shah

    One Features I am still missing in Outlook.com compare to Gmail which might be very base level,

    1) Gmail has a feature where Rules to move in folder will apply but still display in Inbox till we archive it
    2) about Outlook, Still there is an issue with Rule Engine. It is not working 100%.
    3) When you create/Modify a rule, There is no option or preview pane where you found how many mails or which type of mails, this will filter. (That obvious we know that’s why we create a Rule. but sometime we forgot to keep more filter to avoid certain mails if we get such preview pane like gmail has).
    4) If we create a rule, I experienced that it doesn’t work sometimes. even there is no option to re-run at any moment if we want to check on certain folder/ inbox. that should be there as a Microsoft Outlook.com

  • Brijesh Shah

    Comparison with Google Contact & Outlook Contact (People), when you sync your Contact with Facebook, it completely mess. and to solve that Microsoft given an option of Merge or Resolved Sync Issue.. which again is more disgusting… While in Google Contact there is very straight option to add/ delete/ modify with Export (in export again there is multiple option) & import.

    Moreover, Google Contact has an feature to change the name of label. I mean if i am storing the contact with the company name and i have 4 contacts of that company (like on sales, one technical guy, one billing & one escalation) i can add them with their name (just select custom in contact number/ email, It will allow you to enter the name) by that way i can have one profile contact for one company in my phonebook. so, i don’t need to use suffix/ prefix for these.

  • Brijesh Shah

    Comparison with Google Contact & Outlook Contact (People), when you sync your Contact with Facebook, it completely mess. and to solve that Microsoft given an option of Merge or Resolved Sync Issue.. which again is more disgusting… While in Google Contact there is very straight option to add/ delete/ modify with Export (in export again there is multiple option) & import.

    Moreover, Google Contact has an feature to change the name of label. I mean if i am storing the contact with the company name and i have 4 contacts of that company (like on sales, one technical guy, one billing & one escalation) i can add them with their name (just select custom in contact number/ email, It will allow you to enter the name) by that way i can have one profile contact for one company in my phonebook. so, i don’t need to use suffix/ prefix for these.

  • magicwin31

    Are they going to add back the ability to change my current email to an @outlook.com email, or is that there and my account is just bugged or something?

  • magicwin31

    Are they going to add back the ability to change my current email to an @outlook.com email, or is that there and my account is just bugged or something?

  • Brijesh Shah

    In outlook.com, If you are on particular email, you will not get an idea where it is (in which folder) you might get the category but not the folder… so, there should be somewhere it display. so, if i go to inbox, again i can find that if i want.

  • Brijesh Shah

    In outlook.com, If you are on particular email, you will not get an idea where it is (in which folder) you might get the category but not the folder… so, there should be somewhere it display. so, if i go to inbox, again i can find that if i want.

  • http://twitter.com/npenin Nicolas PENIN

    I really would like to have rules working ! I have a message that qualifies for 2 rules, Only one applies.

    EDIT : The ability to have more control as gmail does on rules would also be great.

  • http://twitter.com/npenin Nicolas PENIN

    I really would like to have rules working ! I have a message that qualifies for 2 rules, Only one applies.

    EDIT : The ability to have more control as gmail does on rules would also be great.

  • http://twitter.com/alterSchw3de Tobias

    I want the new calender. It needed an upgrade way more than the mail client….

  • alterSchwede

    I want the new calender. It needed an upgrade way more than the mail client….

  • Ronaldje

    The option to toggle between “Reply” and “Reply All” as the default option is convenient, but a toggle to switch between reply/reply all/forward *after* having started to reply would be even better.

    My top 10 recommendations­:

    1 – Enable dragging and dropping attachments in and out of a message (when composing and reading mail) as in SkyDrive
    2 – Rules/Sweep:
    – Add Mark as read to the Select the action the rule applies list and/or to the Sweep menu
    – Enable multiple actions per rule instead of only one (for example: Move to x, Flag and Mark as read)
    3 – Ability to send password protected Office files (and other file types). Now it is impossible (There was a problem adding this file to the message is shown)
    4 – Enable the option to send mail for aggregated email accounts via that account’s smtp server instead of Outlook.com, because now email sent as if from another account will bear a “From x@outlook.com on behalf of x@example.com” header and makes some spam filters skittish.
    5 – Add the option to be able to choose default account which will be used when replying to a message (e.g. reply from the same address the message was sent to)
    6 – Ability to insert picture(s) in an email body
    7 – As SkyDrive.com has pdf viewing capability, pdf should be viewable from within Outlook.com as well (like pictures Active View)
    8 – Ability to flag messages when using mobile devices
    9 – Add ability to send (save) attachments directly from (to) SkyDrive
    10 – My preferred language is English (US), but I would like to change date and time formats

  • Ronaldje

    The option to toggle between “Reply” and “Reply All” as the default option is convenient, but a toggle to switch between reply/reply all/forward *after* having started to reply would be even better.

    My top 10 recommendations­:

    1 – Enable dragging and dropping attachments in and out of a message (when composing and reading mail) as in SkyDrive
    2 – Rules/Sweep:
    – Add Mark as read to the Select the action the rule applies list and/or to the Sweep menu
    – Enable multiple actions per rule instead of only one (for example: Move to x, Flag and Mark as read)
    3 – Ability to send password protected Office files (and other file types). Now it is impossible (There was a problem adding this file to the message is shown)
    4 – Enable the option to send mail for aggregated email accounts via that account’s smtp server instead of Outlook.com, because now email sent as if from another account will bear a “From x@outlook.com on behalf of x@example.com” header and makes some spam filters skittish.
    5 – Add the option to be able to choose default account which will be used when replying to a message (e.g. reply from the same address the message was sent to)
    6 – Ability to insert picture(s) in an email body
    7 – As SkyDrive.com has pdf viewing capability, pdf should be viewable from within Outlook.com as well (like pictures Active View)
    8 – Ability to flag messages when using mobile devices
    9 – Add ability to send (save) attachments directly from (to) SkyDrive
    10 – My preferred language is English (US), but I would like to change date and time formats

    • http://www.techmansworld.com/ Michael Hazell

      The ability to view PDF files in SkyDrive is not native. It relies on the PDF viewer installed on your computer or listed in your browser. Something like Office Web Apps is native because it can display documents regardless of how the browser has installed, considering the browser is supported.

  • chinch987

    does anyone have info regarding calendar update… specifically the ability to post/edit repeating event calendar items in Metro (win8) calendar, Windows phone (WP7 & 8), etc?
    Wonder if it’s technically related as its seems like a possible reason to delay to get this added ASAP. At least one can only hope.

  • chinch987

    does anyone have info regarding calendar update… specifically the ability to post/edit repeating event calendar items in Metro (win8) calendar, Windows phone (WP7 & 8), etc?
    Wonder if it’s technically related as its seems like a possible reason to delay to get this added ASAP. At least one can only hope.

  • http://unwichtig.com/ gaga

    please implement IMAP and the possibility to assign picturers to users in the adress book than it is perfect!

  • http://unwichtig.com/ gaga

    please implement IMAP and the possibility to assign picturers to users in the adress book than it is perfect!

  • Bruce Person

    I spent all day yesterday and part of the day before moving all my windows live folders under the Hotmail folder and then moving to Outlook.com. When I got up in the morning, THOUSANDS are emails are now missing. I went to the “sweep” option to turn it off and I found out you can’t. No way to export or save anything I have. I read over the legal stuff and found out that Microsoft isn’t libel for ANY loss and can change the feature set whenever they like. This is all a result of moving to Windows 8. So much for customer satisfaction. By the way, what happens if you like stationery?

  • Bruce Person

    I spent all day yesterday and part of the day before moving all my windows live folders under the Hotmail folder and then moving to Outlook.com. When I got up in the morning, THOUSANDS are emails are now missing. I went to the “sweep” option to turn it off and I found out you can’t. No way to export or save anything I have. I read over the legal stuff and found out that Microsoft isn’t libel for ANY loss and can change the feature set whenever they like. This is all a result of moving to Windows 8. So much for customer satisfaction. By the way, what happens if you like stationery?

  • Zicoz

    Still waiting for the new calendar app.

  • Zicoz

    Still waiting for the new calendar app.