The Sinofsky Spin: will we hear the other side of the story?

By Kip Kniskern | Posted January 14, 2013 32 comments

OM_biggerIn case you missed it, Steven Sinofsky, who left Microsoft immediately after the launch of Windows 8 by “mutual” agreement, has started blogging again.  Sinofsky was famous for his internal blog posts while at Microsoft, and turned a series of posts into a book, “One Strategy”.  Apparently his new blog, Learning by Shipping, will pick up where those posts left off (minus the juicy internal details, of course), tackling Sinofsky’s views on “products, product development, and management”.

The blog won’t be about “specifics or the past regarding Microsoft”, but in the first few posts, especially Sinofsky’s most recent one chronicling his impressions of CES, it’s clear that in Steven Sinofsky’s world, his engineering approach to product development: data gathering, sharing raw data, whether or not to include bullet points or hyperlinks in reports, etc., is that metrics drive product development.

It looks like we’re not through wading through 5,000 word blog posts, although in response to a comment that his posts are too long, he seems to intimate that if you only read Sinofsky, you don’t need anything else:

Keep in mind that at about 5000 words it is much shorter than if you read even half of the posts from a single blog (average about 200 posts of 250 words) you are still an order of magnitude more words. That’s just considering word count.

Do away with the “snark”, Sinofsky says, and just listen to him, and he’ll tell you what you need to hear.

The problem, of course, is that there’s another side to this story – Sinofsky didn’t leave Microsoft solely on his own accord, and at least some parts of his style and his approach to software development were potentially so damaging to Microsoft that a decision was made to force him out.  Or that’s what we’re assuming.  The real problem is deeper than that: we don’t even know what really happened.

microsoft-org-chart

(org chart via Bonkers World)

There isn’t any question that Sinofsky is a master at engineering management: as Bill Gates’ technical assistant, and as the head of engineering efforts that revamped both Office and Windows, Sinofsky indeed has “made the trains run on time”.  But there’s more to running a company than metrics driven product development.  Sinofsky pissed off a lot of people both within the company and without.  His “Windows first” philosophy, where collaboration was largely lip service, was summed up in a piece of “fiction” by Hal Berenson in his blog post on Collaboration (we’ve taken the liberty of substituting Berenson’s “Org A” and “Org B” for “Windows” and “Windows Phone”, which is pretty obvious and makes the reading a bit easier):

Windows tells Windows Phone that they’ll be happy to collaborate as long as Windows Phone is part of Windows’ planning process, conforms with Windows’ development practices, and ships on Windows’ schedule.  Further, Windows won’t accept any work from Windows Phone nor do anything for Windows Phone unless it is part of the priorities and scenarios that have been identified as the release priorities for Windows’ business.  Windows isn’t budged by pleas that Windows Phone’s business needs their help.  Instead Windows suggests it is ok not to collaborate, as they make the shape of a gun with their hand and gesture it towards Windows Phone.  Windows Phone realizes that this is slavery, not collaboration.

We may not know for a long long time what damage Sinofsky did to Microsoft, but it was potentially enough to remove him as President of Windows, and show him the door.  Apparently, he left the company with a less than healthy relationship between Windows Phone and E&D (read: Xbox) and Windows, did damage to a relationship with OEMs who were livid with not only the Surface announcement last June but that they learned of it only that morning, and was increasingly at odds with top management and CEO Steve Ballmer.

We’re glad Sinofsky is blogging, and look forward (well, sorta… they’re so looonnnnggg!!!) to reading his posts, we’re subscribed (breathlessly) to his Feedburner feed, but Sinofsky’s legacy may be more about what didn’t work in his approach, than what did.  We just wish we were hearing the other side of the story, even if there is some snark involved.

Posted January 14th, 2013 at 2:41 pm
Category: Opinion
Tags: Sinofsky, Windows
  • http://twitter.com/surilamin surilamin

    When someone takes charge, it’s going to piss people off. Now that Sinofsky is gone, it’s going to be someone else that makes people angry. In the tech world you need a strong polarizing figure to drive a company forward. Steve Jobs was no saint.

    • Avatar Roku

      And now I fear there is nobody at MS who will take charge and force the whole company to stay on the same page and ship products on time. MS needs to have more hard decision making and less “collaboration.” Collaboration is just a nice spin on design by committee. When you design by committee or let everyone implement their ideas and technology you end up with a big bloated product that doesn’t ship on time or ship at all. Nobody likes working with a dictator, but when you work for a company as big as MS there has to be someone who keeps the company from moving in a million opposite directions at once and thereby not moving at all.

      • Mark

        Exactly. There’s no central direction because that’s not Ballmer’s style and he doesn’t have the technical chops to come up with one anyway. So MS will continue being the disparate, reactive, dysfunctional mess which has already cost it its leadership position in technology, virtually all of its growth, and the leads in recenue, profit and valuationthat it had held for a decade.

  • http://twitter.com/surilamin surilamin

    When someone takes charge, it’s going to piss people off. Now that Sinofsky is gone, it’s going to be someone else that makes people angry. In the tech world you need a strong polarizing figure to drive a company forward. Steve Jobs was no saint.

    • Avatar Roku

      And now I fear there is nobody at MS who will take charge and force the whole company to stay on the same page and ship products on time. MS needs to have more hard decision making and less “collaboration.” Collaboration is just a nice spin on design by committee. When you design by committee or let everyone implement their ideas and technology you end up with a big bloated product that doesn’t ship on time or ship at all. Nobody likes working with a dictator, but when you work for a company as big as MS there has to be someone who keeps the company from moving in a million opposite directions at once and thereby not moving at all.

      • Mark

        Exactly. There’s no central direction because that’s not Ballmer’s style and he doesn’t have the technical chops to come up with one anyway. So MS will continue being the disparate, reactive, dysfunctional mess which has already cost it its leadership position in technology, virtually all of its growth, and the leads in recenue, profit and valuationthat it had held for a decade.

  • Avatar Roku

    I’ve yet to hear evidence that Sinofsky did any damage to Microsoft, all I’ve seen from the outside is that much of what was broken at Microsoft has been fixed. Someone had to be in charge of the direction MS and it’s products were moving and the Windows team was the right choice. We’ve seen Windows Live services cleaned up and integrated into Windows in a way that never was possible. We’ve seen Windows ship on time 2 cycles in a row under Sinofsky and both Win7 and Win8 have set sales records. We’ve seen WinPhone ship on time 3 years in a row. The biggest problem with WinPhone is that it still uses a different app store than Windows proper. Xbox should plug into the same app store too.

    Remember what MS was like before Sinofsky took charge and started implementing a Steve Job’s like approach to controlling all the other divisions at MS. Windows Vista missed it’s ship date by 2 years and shipped with bugs and driver issues that sunk the OS. Windows Mobile 7 missed it’s ship date by years and had to be scrapped. Windows Live services never saw improvements and never integrated the cloud effectively into Windows or MS Office. Various teams at MS would work on distraction projects that used opposing incompatible technologies that didn’t integrate into Windows. Projects like Kin, Courier, Xbox and Zune chose to go down separate pathways that offered no compatibility with Windows or pre-existing MS services.

    You could go on and on describing the problems that existed in MS during the Vista era. My biggest fear is that in the post Sinofsky era we see MS slip backwards into these missed deadlines and rathole projects.

    • http://www.LiveSide.net Kip Kniskern – LiveSide.net

      Perhaps the problem was that, like Berenson suggests, you either fell into lockstep with Windows, or you perished. Windows Phone had a fully working app store, but Windows chose to build their own incompatible store instead. And while Microsoft gained discipline with Sinofsky, it lost visionaries like Ray Ozzie. What visionary product has Sinofsky introduced? The Ribbon? Everything else about his reign was about cleaning up messes or integrating innovation from those “rathole projects”, and he was/is very good at it, but sometimes innovation is messy.

      • Guest

        Except that we know that’s bullshit because for years we’ve had the Entertainment, Search and others doing their own thing, mostly unsuccessfully. Look, vision and innovation sound good but are overrated. MS saw the smartphone and tablet opportunity a decade ahead of most. Score on vision: 10. That wasn’t sufficient to win. Apple was able to come along a decade later and snatch leadership away in both within a year, and with products that are less about pure innovation and more about creatively assembling and marketing the innovations of others. The iPhone wasn’t even the first touchscreen smartphone.

        Ozzie talked a good story and had no P&L responsibility. What profitable breakthrough product did he produce during the years he spent there? How about Bach? He had an open checkbook and a decade to position MS for the future. What did he accomplish besides losing a ton of money on Xbox? How he’d do in mobile? Interactive TV? Who was in charge of retail while Apple created an empire? Oh right, Robbie. I don’t think you can take a President of Windows, Officer, or S&T, who have monster quarterly targets, and criticize them for not also doing ground breaking innovation. The latter is something they have to do in spare cycles and therefore it takes years. But most of those guys never stay in place for more than one product release.

        • http://www.facebook.com/people/Jer-Ming-Chen/833833653 Jer Ming Chen

          Xbox is success, whoever acquired Bungie and pulled enough resources on Halo, pave the future of Xbox success. And Xbox is one thing what did not have terrible “Windows Xbox” name, and the name is cool among gamers. And Xbox Live is a big success. Losing money is not the point, it succeeded from the day they made their name with awesome Master Chief. Calling on Xbox is not a good example man.

          • guest

            Losing money is exactly the point. Losing money = failed product. Period.

  • Avatar Roku

    I’ve yet to hear evidence that Sinofsky did any damage to Microsoft, all I’ve seen from the outside is that much of what was broken at Microsoft has been fixed. Someone had to be in charge of the direction MS and it’s products were moving and the Windows team was the right choice. We’ve seen Windows Live services cleaned up and integrated into Windows in a way that never was possible. We’ve seen Windows ship on time 2 cycles in a row under Sinofsky and both Win7 and Win8 have set sales records. We’ve seen WinPhone ship on time 3 years in a row. The biggest problem with WinPhone is that it still uses a different app store than Windows proper. Xbox should plug into the same app store too.

    Remember what MS was like before Sinofsky took charge and started implementing a Steve Job’s like approach to controlling all the other divisions at MS. Windows Vista missed it’s ship date by 2 years and shipped with bugs and driver issues that sunk the OS. Windows Mobile 7 missed it’s ship date by years and had to be scrapped. Windows Live services never saw improvements and never integrated the cloud effectively into Windows or MS Office. Various teams at MS would work on distraction projects that used opposing incompatible technologies that didn’t integrate into Windows. Projects like Kin, Courier, Xbox and Zune chose to go down separate pathways that offered no compatibility with Windows or pre-existing MS services.

    You could go on and on describing the problems that existed in MS during the Vista era. My biggest fear is that in the post Sinofsky era we see MS slip backwards into these missed deadlines and rathole projects.

    • http://www.LiveSide.net Kip Kniskern – LiveSide.net

      Perhaps the problem was that, like Berenson suggests, you either fell into lockstep with Windows, or you perished. Windows Phone had a fully working app store, but Windows chose to build their own incompatible store instead. And while Microsoft gained discipline with Sinofsky, it lost visionaries like Ray Ozzie. What visionary product has Sinofsky introduced? The Ribbon? Everything else about his reign was about cleaning up messes or integrating innovation from those “rathole projects”, and he was/is very good at it, but sometimes innovation is messy.

      • Guest

        Except that we know that’s bullshit because for years we’ve had the Entertainment, Search and others doing their own thing, mostly unsuccessfully. Look, vision and innovation sound good but are overrated. MS saw the smartphone and tablet opportunity a decade ahead of most. Score on vision: 10. That wasn’t sufficient to win. Apple was able to come along a decade later and snatch leadership away in both within a year, and with products that are less about pure innovation and more about creatively assembling and marketing the innovations of others. The iPhone wasn’t even the first touchscreen smartphone.

        Ozzie talked a good story and had no P&L responsibility. What profitable breakthrough product did he produce during the years he spent there? How about Bach? He had an open checkbook and a decade to position MS for the future. What did he accomplish besides losing a ton of money on Xbox? How he’d do in mobile? Interactive TV? Who was in charge of retail while Apple created an empire? Oh right, Robbie. I don’t think you can take a President of Windows, Officer, or S&T, who have monster quarterly targets, and criticize them for not also doing ground breaking innovation. The latter is something they have to do in spare cycles and therefore it takes years. But most of those guys never stay in place for more than one product release.

        • JJ

          Xbox is success, whoever acquired Bungie and pulled enough resources on Halo, pave the future of Xbox success. And Xbox is one thing what did not have terrible “Windows Xbox” name, and the name is cool among gamers. And Xbox Live is a big success. Losing money is not the point, it succeeded from the day they made their name with awesome Master Chief. Calling on Xbox is not a good example man.

          • guest

            Losing money is exactly the point. Losing money = failed product. Period.

  • Guest

    If you don’t like the length of his posts, don’t read them. It’s that simple. And unless I’m mistaken Ballmer is still CEO, even though he should have been fired at least half a decade ago. So he ultimately approved Surface and the late OEM notification. The board was probably aware of it as well, particularly as it represented a major departure from previous. And who gives a fuk about OEMs being mad? Did they give MS a heads up when they first supported Linux or more recently Android? When HP bought WebOS and announced they were going to make that their core moving forward? When Acer decided to support Chromebook? Look at the mess OEMs once again made of the W8 launch. Instead of supporting it with state of the art touch equipped PC and laptops, they used Xmas as an opportunity to dump their existing inventory of crap computers. Frankly, only one or two have any clue whatsoever. The rest are too scared to even try competing against Apple, Google, or Amazon. Regarding inter-company cooperation, you’ve got to be kidding me. The internecine warfare that typifies MS’s culture is infamous and was in place long before Sinofsky took over Windows. It can be traced all the way back to Gates purposely wanting competition amongst groups. Didn’t work well with E&D? What have those asshats ever done right? They lost music, twice. Smartphones, twice. And are still at least $5 billion in the hole on their “success”: Xbox. Look at their music solution for W8. It’s a buggy POS. That’s what relying on other groups within MS produces. Sinofsky has his faults and overall I think W8 falls far short of where it needed to be three years post iPad, but I’m getting tired of him being blamed for all of MS’s ills. He produced numerous successful versions of Office. He arguably saved Windows (and therefore the company) after Vista. Compare that to most other senior people at MS, including specifically the clown Ballmer who has presided over more than a decade of competitive position and market cap destruction.

  • Guest

    If you don’t like the length of his posts, don’t read them. It’s that simple. And unless I’m mistaken Ballmer is still CEO, even though he should have been fired at least half a decade ago. So he ultimately approved Surface and the late OEM notification. The board was probably aware of it as well, particularly as it represented a major departure from previous. And who gives a fuk about OEMs being mad? Did they give MS a heads up when they first supported Linux or more recently Android? When HP bought WebOS and announced they were going to make that their core moving forward? When Acer decided to support Chromebook? Look at the mess OEMs once again made of the W8 launch. Instead of supporting it with state of the art touch equipped PC and laptops, they used Xmas as an opportunity to dump their existing inventory of crap computers. Frankly, only one or two have any clue whatsoever. The rest are too scared to even try competing against Apple, Google, or Amazon. Regarding inter-company cooperation, you’ve got to be kidding me. The internecine warfare that typifies MS’s culture is infamous and was in place long before Sinofsky took over Windows. It can be traced all the way back to Gates purposely wanting competition amongst groups. Didn’t work well with E&D? What have those asshats ever done right? They lost music, twice. Smartphones, twice. And are still at least $5 billion in the hole on their “success”: Xbox. Look at their music solution for W8. It’s a buggy POS. That’s what relying on other groups within MS produces. Sinofsky has his faults and overall I think W8 falls far short of where it needed to be three years post iPad, but I’m getting tired of him being blamed for all of MS’s ills. He produced numerous successful versions of Office. He arguably saved Windows (and therefore the company) after Vista. Compare that to most other senior people at MS, including specifically the clown Ballmer who has presided over more than a decade of competitive position and market cap destruction.

  • chinch987

    Sinofsky will go down as #FAIL. He clearly is a brilliant but compulsive guy who unfortunately chose to divide/conquer, burn bridges and rule with a tyranny instead of creating the holistic solution that MS needed 5 years ago. The narcissistic Steve Jobs clone minus the loyal kook-aid drinking groupies, workers and fans, minus the RIAA to hand over the keys to the kingdom.

    What he left was ultimately a total mess that wasted tons of resources on the fall back “it shipped on time”,

    Just look at the lack of cohesion between xbox, wp and windows in terms of apps, toolkits, etc. The fact things like WP7 apps from Microsoft like Photosynth aren’t available on WP8 3 months after launch tells you everything you need to know.

    Yawn. Tons of holes and fails…

    * Failed Skype integration
    * Failed “live” integration (Mesh vs Skydrive, etc.)
    * WindowsRT name itself & bungling “Metro” codename
    * Xbox music on Windows 8
    * wp8 toolkit released after WP8 shipped
    * The Metro Win8 applets with performance issues like Mail.
    * MS Office 2013 still not shipping weeks after it RTMd
    * Failing to manage Windows8 with new Intel Atom procesors (delayed launch Win32 tablets and buggy ones at that)
    * Failing to “Metro” app the Control Panel in Windows RT
    * Pissing off OEMS with Surface but failing to have it in retails stores across 50 states
    * etc.

    Thankfully he’s gone.

    • guest

      1) Not under SS’s control
      2) Huh? W8 has the best Live integration yet, particularly as it relates to Skydrive
      3) Not sure it was his call, but I’d agree it’s a terrible name. The “Metro” codename bungle obviously was a fkup for MS’s legal, who obviously didn’t do proper due diligence to ensure it was usable
      4) Not under SS’s control
      5) Not under SS’s control
      6) Valid SS criticism. Unacceptable.
      7) Not under SS’s control
      8) Not under SS’s control. Intel issue.
      9) Semi valid, but hardly a priority item. RT is meant to be a computing for dummies environment, like iOS. In that scenario if the user has to go to control panel often then you’ve failed.
      10) Unlikely to have been SS’s call alone. Probably a necessary step for MS longer term. And the retail roll out was probably constrained on purpose a) to appease OEMs and b) to minimize upfront costs until they could see how well if was received. Pretty standard for new products.

      Your analysis is a great example of the general cluelessness that typifies many SS detractors.

      • http://www.LiveSide.net Kip Kniskern – LiveSide.net

        The most important of those detractors being top management at Microsoft, including Steve Ballmer, apparently. Amazing that you see failed Skype and Xbox Music integration as “not under SS’s control”, when the failure to collaborate with other divisions to get those things to happen was, apparently, precisely the problem.

        • guest

          Yes, a failed CEO (who incidentally promoted SS through all of his senior posts in both Office and Windows) and the useless board which has supported him fired someone with a track record of accomplishment that is undeniable and beyond reproach. Let’s all rejoice about that while keeping in mind that these are the same morons who initially thought nobody needed the cloud, Zune would beat iPod, Vista would be great, Bing could catch Google in a year, iPhone would never gain any significant share, iPad was a toy, and generally have turned MS from dominant leader to laughingstock inside a decade.
          SS didn’t have control over Skype integration or Xbox music. Both exist in separate divisions of MS. Proper Skype integration hasn’t just been a factor in Windows. It has lagged in WP too. Guess what, just because Ballmer has a new brain fart and suddenly decides that three decades of MS infighting is out and “cooperation” is in, doesn’t mean it happens. Cooperation requires a culture and reward system that supports that, neither of which MS has.

      • chinch987

        everything “windows” was under SS’s control & dictatorship.
        #FAIL
        (and i love the new start menu and have used win8 for >1 year but not allowing WP apps to run in a sidebar or multi-tasking metro apps was a generally stupid limitations decision by SS).
        His lack of shared code with Office team for example was reported to have cause “outlook” to be omitted on RT and limitations in office13RT. Mesh vs Skydrive was bungled 3-4 years ago with some mesh features just added to skydrive desktop weeks ago! It goes on and on. Shipping a messenger app pinned to Win8 Start 8 for a service that would be killed 10 weeks after launch! Brilliant SS! Having a mail app in Win8 that doesn’t let you SAVE A NEW CONTACTS from the app!
        I’d like to hear what SS did that was actually USEFUL/BENEFICIAL in regards to marketshare, consumer confidence, etc. Having a team prioritize security is hardly confidence inspiring considering the flaws were present in the first place. LOL.

  • chinch987

    Sinofsky will go down as #FAIL. He clearly is a brilliant but compulsive guy who unfortunately chose to divide/conquer, burn bridges and rule with a tyranny instead of creating the holistic solution that MS needed 5 years ago. The narcissistic Steve Jobs clone minus the loyal kook-aid drinking groupies, workers and fans, minus the RIAA to hand over the keys to the kingdom.

    What he left was ultimately a total mess that wasted tons of resources on the fall back “it shipped on time”,

    Just look at the lack of cohesion between xbox, wp and windows in terms of apps, toolkits, etc. The fact things like WP7 apps from Microsoft like Photosynth aren’t available on WP8 3 months after launch tells you everything you need to know.

    Yawn. Tons of holes and fails…

    * Failed Skype integration
    * Failed “live” integration (Mesh vs Skydrive, etc.)
    * WindowsRT name itself & bungling “Metro” codename
    * Xbox music on Windows 8
    * wp8 toolkit released after WP8 shipped
    * The Metro Win8 applets with performance issues like Mail.
    * MS Office 2013 still not shipping weeks after it RTMd
    * Failing to manage Windows8 with new Intel Atom procesors (delayed launch Win32 tablets and buggy ones at that)
    * Failing to “Metro” app the Control Panel in Windows RT
    * Pissing off OEMS with Surface but failing to have it in retails stores across 50 states
    * etc.

    Thankfully he’s gone.

    • guest

      1) Not under SS’s control
      2) Huh? W8 has the best Live integration yet, particularly as it relates to Skydrive
      3) Not sure it was his call, but I’d agree it’s a terrible name. The “Metro” codename bungle obviously was a fkup for MS’s legal, who obviously didn’t do proper due diligence to ensure it was usable
      4) Not under SS’s control
      5) Not under SS’s control
      6) Valid SS criticism. Unacceptable.
      7) Not under SS’s control
      8) Not under SS’s control. Intel issue.
      9) Semi valid, but hardly a priority item. RT is meant to be a computing for dummies environment, like iOS. In that scenario if the user has to go to control panel often then you’ve failed.
      10) Unlikely to have been SS’s call alone. Probably a necessary step for MS longer term. And the retail roll out was probably constrained on purpose a) to appease OEMs and b) to minimize upfront costs until they could see how well if was received. Pretty standard for new products.

      Your analysis is a great example of the general cluelessness that typifies many SS detractors.

      • http://www.LiveSide.net Kip Kniskern – LiveSide.net

        The most important of those detractors being top management at Microsoft, including Steve Ballmer, apparently. Amazing that you see failed Skype and Xbox Music integration as “not under SS’s control”, when the failure to collaborate with other divisions to get those things to happen was, apparently, precisely the problem.

        • guest

          Yes, a failed CEO (who incidentally promoted SS through all of his senior posts in both Office and Windows) and the useless board which has supported him fired someone with a track record of accomplishment that is undeniable and beyond reproach. Let’s all rejoice about that while keeping in mind that these are the same morons who initially thought nobody needed the cloud, Zune would beat iPod, Vista would be great, Bing could catch Google in a year, iPhone would never gain any significant share, iPad was a toy, and generally have turned MS from dominant leader to laughingstock inside a decade.
          SS didn’t have control over Skype integration or Xbox music. Both exist in separate divisions of MS. Proper Skype integration hasn’t just been a factor in Windows. It has lagged in WP too. Guess what, just because Ballmer has a new brain fart and suddenly decides that three decades of MS infighting is out and “cooperation” is in, doesn’t mean it happens. Cooperation requires a culture and reward system that supports that, neither of which MS has.

      • chinch987

        everything “windows” was under SS’s control & dictatorship.
        #FAIL
        (and i love the new start menu and have used win8 for >1 year but not allowing WP apps to run in a sidebar or multi-tasking metro apps was a generally stupid limitations decision by SS).
        His lack of shared code with Office team for example was reported to have cause “outlook” to be omitted on RT and limitations in office13RT. Mesh vs Skydrive was bungled 3-4 years ago with some mesh features just added to skydrive desktop weeks ago! It goes on and on. Shipping a messenger app pinned to Win8 Start 8 for a service that would be killed 10 weeks after launch! Brilliant SS! Having a mail app in Win8 that doesn’t let you SAVE A NEW CONTACTS from the app!
        I’d like to hear what SS did that was actually USEFUL/BENEFICIAL in regards to marketshare, consumer confidence, etc. Having a team prioritize security is hardly confidence inspiring considering the flaws were present in the first place. LOL.

  • http://www.facebook.com/people/Jer-Ming-Chen/833833653 Jer Ming Chen

    Personally I dislike Sinofsky. Why? All he does is showing off statistics to ONLY support his personal opinions with a fancy degree in UX, psychology, and whatnot. I hate it because he abuses statistics. It is one thing to try and understand what statistics is SUGGESTING, than, draw his own conclusion and slap people’s face with it.

    He continuously ignores the brain dead common sense requests, keep the freaking WinOrb. I don’t care he has a full screen StartMenu and call it StartScreen. But, there is ZERO, I repeat, ZERO benefits on removing the WinOrb, it is just one damn painless icon that people already pressing daily. It is plain ignorant when he deliberately pissing off loyal customers for completely zero benefits at all, except trying to prove his idea is superior.

    As for the whole Metro thing. I cannot take it serious because it is useless for productivity. I really DO NOT WANT full screen. I really NEED my always visible taskbar. If I want full screen, I would already press F11 on IE9 on Win7, which I have never done that voluntarily.
    I really like integrated Smart Phone like App Store, install, update, uninstall process under a much safer environment to try random apps. But, for now, I only find games useful because they works reasonable under full screen.

    Yes, Sinofsky is indeed really smart and accomplished a lot. But, he pissed off a lot of customers (both OEMs and end users). Surface is ok because using it as a way to advertise Win8 helped a lot.

  • JJ

    Sinofsky made a lot of enemies, including tons of loyal end users who want to have their beloved WinOrb icon, control panel, shutdown bottom, to be kept intact.

    Personally telling the people on the other side of phone to find control panel is now very difficult on Win8. And don’t even bother to teach how to do an image backup that can really recover your system fully, because it is quite well hidden now (especially the user doesn’t know what he is trying to look for). And stop trying to view photo in any folder using Metro Photo app because it cannot show you the next photo compare to XP photo viewer.

    I don’t know how many enemies he make in Microsoft, but, there are a lot of unhappy customers out there. The fancy start screen indeed helped the sales because my friend bought it for that, he doesn’t know how to use the Store App yet and he likes it.

    I am ok with Surface, because MS really needs to have a reference model to set the standard. Also it is great to see lots of Surface ads that is promoting Win8 beautiful Start Screen without annoying hands always trying to touch the screen. Obviously better than Courier that is going to detract the app ecosystem.

  • chinch987

    btw GUEST the Win8 Atom (Acer w510, etc.) tablets cannot connect above 65mbps with their Wireless-N. Try it. CAPPED BY POOR DRIVERS. surfaceRT connects at 150+ speeds. These products are sold in Microsoft Stores.

    SS sympathizers will blame intel but CEO OF MS promoted tablets 2 years ago only to see SS/Win and OEMS fail at making products work at expected. That is on SS.

    The more you objectively look the more inept you see how SS ran Windows group. His veil of absurd secrecy kept major bugs unfixed and major omissions hidden from developers (i.e. can’t save a new contact from win8mail). Inexcusable & absurd. Buh-bye.

  • chinch987

    btw GUEST the Win8 Atom (Acer w510, etc.) tablets cannot connect above 65mbps with their Wireless-N. Try it. CAPPED BY POOR DRIVERS. surfaceRT connects at 150+ speeds. These products are sold in Microsoft Stores.

    SS sympathizers will blame intel but CEO OF MS promoted tablets 2 years ago only to see SS/Win and OEMS fail at making products work at expected. That is on SS.

    The more you objectively look the more inept you see how SS ran Windows group. His veil of absurd secrecy kept major bugs unfixed and major omissions hidden from developers (i.e. can’t save a new contact from win8mail). Inexcusable & absurd. Buh-bye.