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–TedHoward
re: Bing Travel, Bing Community, and your Windows Live ID – why are they separate?

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re: Bing Travel, Bing Community, and your Windows Live ID – why are they separate?

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re: Bing Travel, Bing Community, and your Windows Live ID – why are they separate?

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LiveSide - News blog

Bing Travel, Bing Community, and your Windows Live ID – why are they separate?

Bing! The much-hyped search engine Bing was debuted today worldwide and as a Windows Live (and anything Live or used to be Live-related) enthusiast, I’ve went and tested how well the search engine, I meant, decision engine works. We’ve heard about the good stuff in our previous post, and I’m sure you’ve all heard enough about them already, so I’m going to talk about a little thing I felt annoyed about Bing. Of course, nothing is perfect, so this is more a constructive criticism for Microsoft and I hope the Bing team is listening!

While surfing around the new site, jumping from Shopping to Travel, the experience had been seamless with a consistent UI and it makes me feel like I’ve always been in the same website. However, what I found annoying across the “Bing experience” was the amount of times I have to sign-in. Let’s take a look:

First, we have the main Search page, which utilises Windows Live ID to sign-in. Fair enough, if you’re signed into your Windows Live account already elsewhere, then you should be signed in automatically here. It seems all good:

Windows Live ID

But next, I went to Bing Travel (the new Farecast). Thinking that I’d be automatically signed in to my Bing Travel account as well, I was wrong. Clicking “your travel account” on the top-right took me to another sign-in page. Notice that I’m still signed in to my Windows Live ID on the top of the page:

Bing Travel account

It’s telling me to create a “new” account and asking me to enter my e-mail address and password, when they could’ve just gotten the information from my Windows Live ID (mind you, I’m signed in)! Not a very smart design. And that’s not the end of the story. I went to Bing Community to read the developer’s blogs, and because it’s apparently powered by Community Server, I was prompted to “join the community” again. Another set of sign-up:

 Bing Community sign-up

At least this time it’s associated with my Windows Live ID so that the next time I come in, I’ll be automatically signed into Bing Community as well.

The new “Save & Share” feature also doesn’t seem to like me very much at all. Although I am signed in to my Windows Live ID, the Silverlight interface doesn’t seem to want to sign me in so that I could access my very own SkyDrive. Clicking “sign in to access SkyDrive folders” didn’t seem to do the trick for me, and I was left signed out instead. Here’s a screenshot:

Save & Share

So Microsoft, why make life so hard for us to have us sign in four times on the same website? It simply doesn’t make sense. I recall watching a video on Bing at Channel 9 and they emphasised on “integration” – and I clearly don’t see it here.

Comments

Gilly wrote re: Bing Travel, Bing Community, and your Windows Live ID – why are they separate?
on Mon, Jun 1 2009 10:11 AM

I found this to be annoying too, another thing is that there is no "forgot password?" system there yet, for Bing Community at least. I signed up as I had one of the few preview codes but it then wouldn't let me sign in to community today when signed in with normal Live ID after using the ID bing gave me last week. I wanted to check the password was correct but there was no way to do that.

However when I tweeted about bing sent me a tweet straight back saying that they are working on the system, so hopefully they are listening to the community.

JohnCz wrote re: Bing Travel, Bing Community, and your Windows Live ID – why are they separate?
on Mon, Jun 1 2009 10:43 AM

I agree with your post but we should remember that a) this is still being rolled out, and b) it is currently in Preview/Beta status.  So I would expect some wrinkles that will be ironed out in the weeks ahead.  Overall, I'm very pleased with what I'm seeing already...especially around performance.

TedHoward wrote re: Bing Travel, Bing Community, and your Windows Live ID – why are they separate?
on Mon, Jun 1 2009 5:10 PM

There's also another 'buddy list' in the community site. So, Windows Live Messenger list, Live Home network list, Hotmail address book, Xbox LIVE list, this one, and I'm probably forgetting some.

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