Windows Live Installer problems? Try this.

re: Windows Live Installer problems? Try this.

zlinko — Mon, 04 Jun 2007 23:30:39 GMT

Hmm.. I have had no problems installing any of the new betas

re: Windows Live Installer problems? Try this.

j.heyer — Mon, 04 Jun 2007 08:47:31 GMT

I was able to install Messenger 8.5 but I was unable to install Mail. I tried all the techniqes listed above and I was unable to get it working. Any help would be appreciated.

re: Windows Live Installer problems? Try this.

mlc130104 — Sun, 03 Jun 2007 21:17:25 GMT

A strange experience....

I could easily install Writer, Mail.

But I could not install WLM 8.5...

Although tried many times...

re: Windows Live Installer problems? Try this.

mlc130104 — Sun, 03 Jun 2007 21:02:00 GMT

Felu - What can i do that then?

MSI (s) (30:E8) [21:56:31:031]: Original package ==> C:\DOCUME~1\user\LOCALS~1\Temp\{3FABE7A2-67E8-4D9E-965E-3C0D629A2079}\dashboard.msi

MSI (s) (30:E8) [21:56:31:062]: Package we're running from ==> C:\WINDOWS\Installer\a028da.msi

A interesting path

re: Windows Live Installer problems? Try this.

Felu — Fri, 01 Jun 2007 15:07:26 GMT

Why delete files when there is a better way :P?

1. Remove all new Live setup-based products, if you managed to get any installed.

2. Attempt installation of Live setup-based product (i.e. Messenger)

3. Navigate to C:\ProgramData\WLInstaller

(replacing C with your root drive letter)

4. Locate/open latest log file.

5. Search for "entering maintenance mode". If you find something similar to the following, you're affected, otherwise stop.

SI (s) (9C:DC) [23:01:39:620]: Product registered: entering maintenance mode

6. Beginning at the top of the file again, search for "Original package ==>".

7. Take note of the package, including its full path, after the ==>.

(example: C:\Windows\Installer\28cc0b.msi)

8. Close the log file, click Start, Run and issue the following command:

msiexec /x <path>

(example: msiexec /x C:\Windows\Installer\28cc0b.msi)

9. Acknowledge any prompts and the Windows Live installer (from any previous build) will be uninstalled properly. No reboot required.

10. Dance around!

re: Windows Live Installer problems? Try this.

Hb8 — Fri, 01 Jun 2007 08:26:31 GMT

Glad I'm not loosing my marbles. Here I thought it was my system that was borked :-s

Thanks! Will definitely give it a try on the next box.

re: Windows Live Installer problems? Try this.

rhann — Fri, 01 Jun 2007 05:18:16 GMT

before they released these did they bother to test the installers together???

re: Windows Live Installer problems? Try this.

byrd — Thu, 31 May 2007 23:52:58 GMT

Thank you, it worked for me and I was able to install WLM 8.5 and WLW (Writer) but when I tried WLM (Mail - acronym hell, here) I had to re-do it again.

Also, Writer will not open, it simply crashes. :/

re: Windows Live Installer problems? Try this.

xxdesmus — Thu, 31 May 2007 21:51:14 GMT

Thanks for the offer Chris. I upgraded to Windows Live Mail and it seems to be working (for the moment at least). I'll drop you an email if it decides to die again. :)

re: Windows Live Installer problems? Try this.

DavidK — Thu, 31 May 2007 20:27:18 GMT

Well I found a problem... all my contacts have disappeared, none in Messenger and none in Live Mail, but they're all still in my Live Hotmail... a syncing problem I guess...

re: Windows Live Installer problems? Try this.

aho — Thu, 31 May 2007 18:21:18 GMT

Thanks for this information, now it works fine for me!

Before i read this i have been trying hours trying different things to get it to work!

re: Windows Live Installer problems? Try this.

Chris — Thu, 31 May 2007 17:21:18 GMT

Inky - you expected anything else? ;)

xxdesmus - sounds like you need to uninstall the application and then manually remove all the registry entries relating to it. Send me an email and I'll try to help.

re: Windows Live Installer problems? Try this.

Inky — Thu, 31 May 2007 15:29:40 GMT

Cheers Chris, worked like a charm.

re: Windows Live Installer problems? Try this.

rhann — Thu, 31 May 2007 13:20:10 GMT

got same prob even without the leaked messenger

re: Windows Live Installer problems? Try this.

swanny92 — Thu, 31 May 2007 10:02:55 GMT

Cool thanks for this. I guess in some ways installing the leaked Messenger build wasn't overly a good idea after all lol. Funny considering you only had to wait another 4 days for it to come out anyway.