Xbox Live issues: lessons to be learned?

re: Xbox Live issues: lessons to be learned?

joeale — Mon, 07 Jan 2008 20:52:10 GMT

I never had a any proable at all sing in two xbox live at all.

re: Xbox Live issues: lessons to be learned?

Alex — Mon, 07 Jan 2008 06:25:50 GMT

My personalized page on live.com wasn't working yesterday, I checked from several locations within my home (my laptop, desktop and server) and from a friend's VPS in the UK (I'm in NL).

Firebug told me requests were made to the WL Error Reporting Service (Dr. Watson online) with "script failed to load: core.js" as error message. So I know they are monitoring it, but unfortunately there is no public way of letting users know what's happening. The live.com blog is too quiet, they blog once in every six months or so :(

re: Xbox Live issues: lessons to be learned?

quikboy — Sun, 06 Jan 2008 02:08:20 GMT

About who users can turn to for other Microsoft products/services:

Well it depends if those teams have the initiative to get somebody who blogs often and well enough to attract attention. And responds to comments when possible.

There are a lot of Microsoft employees that blog, and some quite good, but it's not like there is a good link from the official site to the employee's blog site for people 'to turn to'. It's up to those teams to make more of a community out of those products/services, than to just have a blogger.

re: Xbox Live issues: lessons to be learned?

cemaykan — Sun, 06 Jan 2008 01:31:03 GMT

I am tracking each day(every 10 minutes) the status of xbox live, and creating

statisical images, this shows the biig picture on how "live" xbox-live actually is :)

http://www.acddv.com/

Also these statistics are available for the public as-well

Cem Aykan

re: Xbox Live issues: lessons to be learned?

WyzyrdMyrrlyn — Sun, 06 Jan 2008 01:09:27 GMT

i dont have an xbox, but i like hyrb's program here. i think if msft tried to do that w/ windows, office, and windows live they would be better off. hyrb knows wot he is doing